Head of MSBU (Medical Service Business Unit) Training (m/f/d)

Ihre Aufgaben

• Guide and coach a dedicated team of professional technical service trainers towards excellent training delivery
• Act as the primary L&D (Learning & Development) contact for service-related L&D initiatives, and address training needs for various service roles (e.

g. Field Technicians, Service Sales, Uptime Support) ensuring a consistent and effective approach across related programs

• Prioritize L&D initiatives with MSBU (Medical Service Business Unit) stakeholders, and lead initiatives towards a successful implementation
• Design comprehensive training concepts, curricula or training events and oversee their execution
• Own the annual training planning process for MSBU Training, incl. scheduling of new hire training and regular or ad hoc offerings for continuous learning
• Continually assess the quality and efficacy of training programs, ensuring their effectiveness, and adjust as needed to enhance outcomes in alignment with relevant business stakeholders
• Balance between optimal training results and efficient training delivery standards, for example by questioning the status quo and role modelling innovative training approaches
• Foster strong internal relationships and collaborate seamlessly with other L&D teams and other stakeholders within the organization (e.

g., Quality, Commercial functions)

• Engage with business stakeholders at all organizational tiers from both headquarter and regional teams and extend your reach from the EMEA region to a global scale
• Promote and support the continuous professional growth and development of team members, fostering a culture of continuous learning
• Step into the role of a trainer or workshop facilitator when necessary

Ihre Qualifikationen

• Bachelor’s degree in Education, Business Administration, Medical Technology, Natural Science, or a related field
• Master’s degree or relevant certifications in L&D, MedTech, or Medical Training would be a distinct advantage
• Minimum of 5 years of experience in a Learning & Development role, with at least 3 years in product or technical training, preferably within the MedTech or healthcare sector
• Proven track record in successfully developing and executing L&D programs or projects
• Demonstrated experience in stakeholder management, including at the senior management level, particularly within an international or multi-regional context
• Previous leadership or managerial experience, leading teams or projects
• Strong communication and interpersonal skills, with the ability to convey complex product and procedural information effectively to diverse audiences
• Proficient in modern L&D tools and methodologies and in utilizing the PDCA or similar continuous improvement cycles
• Strategic thinking and analytical skills, capable of designing training strategies aligned with business goals
• Deep understanding of the MedTech industry and Olympus products
• Good understanding of the needs of different service roles
• Demonstrated ability to balance training effectiveness with efficiency considerations
• Collaborative mindset, adept at fostering strong relationships across departments and regions
• Quality-driven personality with strong organizational skills
• Willingness to travel (mainly within EMEA) up to 20%
• LI-Hybrid

Ihre Vorteile

• Flexible working hours, remote work possible (up to 60%)
• 30 days of holidays per year
• Modern office and an inspiring working environment
• Employee restaurant with live cooking and healthy food (subsidized)
• Public transport ticket (100 % subsidized) or free parking space
• Company sport groups and an inhouse company gym
• Employee Assistance Program to support your health, mental and emotional well-being
• A comprehensive company pension scheme
• Company medical officer and vaccination offers
• Childcare through our Buttje&Deern’ partner
• Bike leasing
Vor 10 Tagen