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German-Speaking Customer Support Specialist in Malta | Relocation Included

German-Speaking Customer Support Specialist in Malta | Relocation Included

Cross Border TalentsNorth Rhine-Westphalia, Germany
Vor 13 Tagen
Stellenbeschreibung

German-Speaking Customer Support – Full-Time (Hybrid Role in Malta)

Starting December 2, 2024

Are you looking for a career where you can make a real difference? Join our team as a German-Speaking Customer Support Agent and play a key role in ensuring a safe and supportive online environment. Your work will help prevent scams, fraud, and harmful activities, protecting millions of users worldwide.

This full-time position offers a hybrid working model based in sunny Malta, giving you the flexibility to work from home while also collaborating with a dynamic team. We value passion and commitment more than prior experience, so if you're fluent in German with strong writing and reading skills and have a good command of English, this could be the perfect opportunity for you!

What We Offer

  • Hybrid working in Malta : Enjoy a balance between remote work and office collaboration.
  • Relocation support : We’ll help you move to Malta smoothly before the December start date.
  • Performance bonuses : Be rewarded for team success with regular performance-based incentives.
  • Health insurance : Comprehensive health coverage to ensure your well-being.
  • Career growth : Benefit from professional development opportunities and a clear path for advancement.
  • Flexible shifts : No night shifts! Work morning or late shifts that fit your lifestyle.
  • Work-life balance : Managers understand and accommodate personal commitments when needed.

What You'll Do

  • Respond to customer queries and complaints via email (no phone calls).
  • Moderate and review content on digital marketplaces, ensuring compliance with guidelines.
  • Help protect online users from fraud, scams, and inappropriate content.
  • Collaborate with a supportive, multicultural team based in Malta.

    • What We’re Looking For

  • Native German speaker with strong language skills.
  • Good command of English (basic to conversational level).
  • EU citizenship or valid work permit for Malta.
  • A detail-oriented mindset with excellent decision-making skills and a proactive attitude.

    • Ready to make a positive impact in the digital space? Join us and be part of a team that helps create safer online environments for all.