Infrastructure Engineer (On-Site Desktop and Infrastructure Support)
Job Description
Our client, a leading global IT service provider, is recruiting for an Infrastructure Engineer (On-Site Desktop and Infrastructure Support) to join their business inGermany.
Responsibility : Desktop Support :
Desktop Support :
Provide on-site technical support for desktop computers, laptops, printers, and other peripherals in Chinese and English
Install, configure, and maintain desktop operating systems and applications
Troubleshoot hardware and software issues and provide timely resolution
Provide video, audio technology support
Infrastructure Management :
Maintain all the infrastructure environment, including meeting room, server room, application system, IT platform, etc.
Inspect server room, meeting room in a daily basis
Manage and maintain servers, network devices, and storage systems
Monitor system performance and implement performance tuning and optimization
Participate in the analysis and deployment of IT platform and system Implementing IT project, including infrastructure environment upgrade, IT platform and system go-live
Network Administration :
Support Network Core, Firewalls, Switches, Routers, VPNs, Wireless Access Points, and other associated network equipment
Monitor IT platform and network quality System, platform and network troubleshooting, tracking and detection, and assistance in testing and repairing
Requirements :
Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 2 years of experience in IT infrastructure support, with a focus on desktop and network administration
Proficient in troubleshooting and resolving hardware and software issues.
Strong understanding of network architecture and security principles.
High level of commitment, initiative and independent work organization
Ideally, certifications in the network environment, similar to CCNA.
Language Requirement : Mandarin, English
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