Customer Service Specialist for DACH market in Malta (2000 EUR relocation bonus)
Are you ready to take your customer support skills to the next level? We are looking for talented German speakers to join our team as Airline Support Specialists, where you’ll be the voice of a leading international airline.
This role is perfect for those who are passionate about delivering outstanding service and looking for a stable, long-term career with plenty of opportunities for growth.
Position Summary :
In this role, you will provide top-notch customer support across multiple platforms, including phone, email, social media, and chat.
You’ll handle a variety of inquiries, from booking assistance to technical troubleshooting, all while maintaining the high standards of service that our airline client is known for.
This is a full-time position based in Malta, with a structured work schedule and a supportive environment designed to help you succeed.
What We’re Looking For :
- Language Proficiency : Native-level fluency in German is required, along with a strong command of English (C1 level).
- Experience : Previous experience in customer service is essential. Candidates should have excellent communication skills, be comfortable handling different types of customer inquiries, and be able to manage their workload independently.
- Technical Skills : Strong computer skills are a must, with experience in using customer service tools. An ECDL certificate is advantageous but not mandatory.
- Flexibility : Must be available to work rotating shifts, including weekends, as required by the project.
- Eligibility : Applicants must have a valid work permit for Malta, such as an EU ID or residence card.
Why This Role?
Joining our team means being part of a dynamic and growing company that values its employees and their development. You will work on a prestigious airline project, gaining experience that will be valuable throughout your career.
What We Offer :
- Comprehensive Training : Start with a robust training program to ensure you’re well-prepared to excel in your role.
- Health Benefits : Basic health insurance provided after six months of employment.
- Career Growth : Plenty of opportunities for advancement within the company, with a clear path to higher roles and responsibilities.
- Relocation Support : Assistance is provided to help you settle in Malta, including financial support after your first month.
- Work-Life Balance : Enjoy a work schedule that allows for a balance between your professional and personal life.
- Perks & Benefits : Access to company perks including discounted gym memberships, mobile plans, an on-site canteen with healthy meal options, free parking, and discounts at various local businesses.
- Engagement : Participate in regular team events and activities, fostering a positive and collaborative work environment.
If you’re looking for a rewarding role where you can grow professionally and contribute to a global brand’s success, we’d love to hear from you! Apply today to join our team in Malta and start your journey with us.
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