IT Service Engineer - Aviation Software (all genders)

In our "Aviation" division, we are looking for communicative IT career starters. As a successful candidate, you can expect, among other things, varied topics, national and international customers, and various software products configured to create customized customer solutions.

What you can move with us : With your expertise, your primarily responsibilities will be to provide technical IT-Support to our customers during the implementation, installation, and configuration phases.

This includes customer support for the use and maintenance of our Industry 4.0 software product familyTogether with your colleagues in a cross-functional team, you will support a close customer base with specific contact personsIn doing so, you will provide important technical support regarding the customer's production-critical infrastructureYou will be responsible for the coordination and implementation of complex updates and analyze possible faults in our customer systems via remote maintenance in close cooperation with our development departmentYou will actively shape the conceptual design and implementation of process and product improvementsWe can provide the opportunity to work in our offices in Atlanta or Singapore after a successful orientation period at our headquarter in Aachen / GermanyWhat you bring along : Completed training as an IT specialist in system integration or a degree in the field of (business) informatics, mathematics or similarCareer starters are welcome, 2-3 years of professional experience e.

g. as IT-Support Specialist, IT Customer Support or Software Support Engineer, are a plusConfident in working with Windows and Linux operating systems and Office applicationsExperience in BATCH / PowerShell programming, Oracle, and PostgreSQL databases (SQL) and cloud experience is an advantageFirst experiences with remote maintenance connections and virtual machines are a plusCustomer centric work ethic, good communication skills, and a solution- as well as customer-oriented work styleGood German language skills, (min.

B2) as well as fluent written and spoken English skillsHow we value your work : Flexible working hours, up to 75% remote work, workation, sabbaticalU3 daycare as well as childcare subsidyUrban Sports Club membership and other health / sports offers e.

g. bike leasingLong-term development prospects with a wide range of further training opportunitiesVaried, healthy and subsidized lunch in our canteenLarge INFORM summer party, company and team events as well as a Christmas partyContact person : Sarah Theißen . sarah.theissen(at)