Talent.com
CB Talents
German-speaking Customer Support AgentCB Talents • Hamburg, Germany
German-speaking Customer Support Agent

German-speaking Customer Support Agent

CB Talents • Hamburg, Germany
Vor 30+ Tagen
Stellenbeschreibung
Job Overview We are looking for a German-speaking Customer Support Agent to provide high-quality assistance to customers in a dynamic international environment. In this role, you will support travelers and partners by handling various service requests, resolving issues, and ensuring a smooth customer experience. You will communicate primarily in German while also using English for internal communication and training. This role offers the opportunity to gain international experience while working remotely from Thessaloniki, Greece. Key Responsibilities Respond to customer inquiries via phone, email, and messaging in a timely and professional manner. Assist customers with booking-related requests, including reservations, cancellations, and modifications. Handle payment inquiries, process refunds, and resolve billing issues. Manage complaints and provide effective solutions to maintain high levels of customer satisfaction. Provide guidance and support regarding account access and online platform features. Assist with review-related questions and customer feedback issues. Deliver accurate information about services, policies, and available options. Maintain clear and professional written communication with customers and internal teams. Work with multiple systems and tools simultaneously while managing several customer interactions. Follow company procedures and service standards to ensure consistent support quality. Requirements Native or C1 level proficiency in German (spoken and written). B2+ level proficiency in English for training and internal communication. Strong written communication skills with attention to detail. Good computer literacy, including familiarity with Windows, basic troubleshooting, and keyboard shortcuts. Ability to multitask and manage several customer inquiries simultaneously. Strong problem-solving skills and customer-focused mindset. Ability to work in rotating shifts, including occasional weekends and bank holidays. Previous experience in customer service, contact centers, or hospitality is an advantage but not required.
Jobalert für diese Suche erstellen

German-speaking Customer Support Agent • Hamburg, Germany

Ähnliche Stellen

German Speaker Customer Specialist (relocate to Portugal)

NomadifyHamburg, Germany
Quick Apply

Serve as the primary point of contact for German-speaking customers via phone, email, and chat.Provide timely, accurate, and professional support in line with defined service level agreements (SLAs... Mehr anzeigen

German Speaking Customer Support Rep – Remote in Greece - Relocation Supported

FH Collective AcademyHamburg, Germany
Homeoffice
Quick Apply

Relocate to Greece This Summer — and Work Remotely!.This role offers an international working environment along with full relocation support for candidates moving from.Imagine starting your day wit... Mehr anzeigen

Customer Service - German speaking - 100% remote in Greece

Halvia TalentHamburg, Hamburg, Germany
Homeoffice

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.Are you passionate about helping people? This is your chance to work in a dynamic and digital-first envi... Mehr anzeigen

(Senior) Customer Success Manager - German Speaking

Wunder Mobilityhamburg, Deutschland

Senior) Customer Success Manager – German Speaking.Senior) Customer Success Manager – German Speaking.Our platform runs 2M+ rides every month, 30M daily API calls, and 20,000+ vehicles across Europ... Mehr anzeigen

 • Gesponsert

German-Speaking Account Executive - B2B Markeplace - Berlin, Germany

WorkfullyHamburg, Hamburg, Germany
Quick Apply

Founded in 2021, the company runs a trailblazing marketplace that redefines one of the largest supply chains on earth.The company’s mission is to unlock the vast potential of cross-border supply fo... Mehr anzeigen

(Senior) Paid Growth Account Strategist - German speaking (m/w/d)

YOYABA GmbHhamburg, Deutschland

Dein Plan geht auf, die Kampagne, auf die du hingearbeitet hast, ist ein voller Erfolg! Ein Gefühl von Aufregung & Excitement kommt auf.Du klappst grinsend deinen Laptop zu, denn schon der erste Mo... Mehr anzeigen

 • Gesponsert

German-Speaking Customer Support Specialist

Cross Border TalentsHamburg, Germany
Quick Apply

Tired of grey skies and chilly mornings?.Trade in the cold for sunshine and sea breezes! Join our international team as a.German-speaking Customer Support Specialist.Greece while living the Mediter... Mehr anzeigen

Senior Solution Architect - German speaker (f/m/d)

adjoehamburg, Deutschland

Zukunft von Mobile AdTech: Durch den Einsatz von KI, First-Party-Daten und modernstem Engineering haben wir die Monetarisierung für App-Publisher revolutioniert.Mit Lösungen wie Playtime und Arcade... Mehr anzeigen

 • Gesponsert

Senior Business Development Representative - German speaking

The Nielsen Companyhamburg, Deutschland

Senior Business Development Representative - German speaking.At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive cli... Mehr anzeigen

 • Gesponsert

Customer Success Manager: German Speaking

RoomRaccoonhamburg, Deutschland

We're looking for a customer-centric individual to join our scaling customer success team in Germany.We are specifically looking for a German-speaking consultant as you will be responsible for the ... Mehr anzeigen

 • Gesponsert

Customer Support (m/w/d)

hansethermhamburg, Deutschland

Vorreiter einer nachhaltigen Energiezukunft.Als Hamburger Start‑up sind wir fest entschlossen, die Energiewende mitzugestalten und zu beschleunigen.Mit unserer Eigenmarke bieten wir nicht nur zuver... Mehr anzeigen

 • Gesponsert

Customer Onboarding Specialist (German speaking)

Frisbiihamburg, Deutschland

Requirements for this role: fluent German speaking.Frisbii is a leading subscription management and recurring billing solution, backed by private equity, and is rapidly scaling its operations acros... Mehr anzeigen

 • Gesponsert

Berlin to Sofia: Entry Level Career in Swiss Telecom (German Speakers)

CB TalentsHamburg, Germany
Quick Apply

German-Speaking Customer Support Advisor – Sofia, Bulgaria.Live, Work, and Thrive in One of Europe's Most Dynamic Capitals!.Are you looking to launch an international career while enjoying an excep... Mehr anzeigen

German-speaking Customer Expert for Booking.com Team in Greece (relocation incl)

Next Job Abroadhamburg, Deutschland

Support - Build an International Career from the comfort of your home in Greece.Ready to take your career abroad and gain global experience while living under the Greek sun?.Customer Experts team i... Mehr anzeigen

 • Gesponsert

German-Speaking Customer Service Representative – Onsite in Lisbon, Portugal

WW TalentsHamburg, Germany
Quick Apply

Join our client's team in Lisbon as a Customer Service Representative, providing essential support to customers in German and English.This on-site role offers the opportunity to work in a dynamic e... Mehr anzeigen

German-Speaking Sales Executive - Madrid Spain

Hiring İnternationalHamburg, Germany
Quick Apply

German-Speaking Sales Executive | Madrid, Spain.Are you a motivated German-speaking sales professional looking to take the next step in your career?.German-Speaking Sales Executive.You'll manage th... Mehr anzeigen

Key Account Manager / Post Sales - German Speaking (f/m/d)

VOIDS Technology GmbHhamburg, Deutschland

We maximize product availability with minimal cashflow investment in 1/10 of the time.We solve a real problem for SMEs.VOIDS is the leading forecasting and inventory management software solution fo... Mehr anzeigen

 • Gesponsert

German Customer Support Specialist Relocate to Vibrant Barcelona!

NordicrecruitersHamburg, Germany
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most vibrant and cosmopolitan cities? Join our international team in.German-speaking Customer Support Specialists.Medi... Mehr anzeigen