Customer Project Manager* - EMEA

Job Description

Responsibilities :

Project Management : Take responsibility for executing projects in the field of metal and waste recycling, following applicable procedures.

Contract Review : Review sales inputs and contract details. Internal Project Coordination : Coordinate internal projects using relevant software (ERP system, etc.

Interface Clearance : Collaborate with internal and external customers to ensure smooth communication. Customer Acceptance : Achieve customer acceptance for completed projects.

Monitoring and Payments : Monitor project progress, including payment processing.

• Project Closure : Distribute project closure reports and perform post-cost calculations.
• Customer Relationship Building : Establish and maintain reliable relationships with customers to address any issues.
• Technical Consultancy : Provide technical advice to customers and sales teams on complex plant designs.
• Sales Support : Assist the sales team.
• Successful Project Execution : Ensure projects are executed successfully within budget and timelines, meeting customer satisfaction.
• Continuous Process Improvement : Drive improvements within your area of responsibility.

Qualifications

Requirements :

• Technical Education and Knowledge : Essential technical education and knowledge.
• Fluent French and English Proficiency : Strong language skills in both French and English are essential.
• Location : Reside either in France near an airport or in Germany close to Koblenz.
• Willingness to Travel : Approximately 60% travel, sometimes abroad.
• Self-Motivation and Task Completion : Demonstrate self-motivation and the ability to fully complete tasks.
• Excellent Coordination and Organizational Skills : Strong coordination and organizational abilities.
• IT and Network Skills : Proficient in IT and network skills.
• Business Experience : Experience in a support function.
• Ability to Read Drawings : Capable of reading technical drawings.
• Effective Communication : Good verbal and written communication skills.
• Problem-Solving Skills : Strong problem-solving abilities.
• Customer Orientation : Ability to relate to local customers, their perspectives, and cultural nuances (preferably with local cultural experience).

Additional Information