At Ayvens progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us and get better with every move.
Als Customer Care Fleet Supply steuerst du den gesamten Fahrzeugbestellprozess inkl. Änderungen Stornierungen und Vertragsprüfung und koordinierst zusätzlich Leasingthemen sowie administrative Abläufe.
Deine Aufgaben
Aufforderung zur Fahrzeugbestellung
Durchführung und Koordination von Fahrzeugbestellungen
Bearbeitung von Fahrzeugstornierungen
Umsetzung von Bestelländerungen
Prüfung von Auftragsbestätigungen
Anforderung von Verträgen im Bestellprozess
Prüfung von Leasingverträgen
Administration in Armada/Dashboard
Leasingausschreibungen
Leasingbenchmark - Einzelanfragen
Anfrage Leasingkonditionen
Dein Profil
Abgeschlossene kaufmännische technische oder serviceorientierte Ausbildung
Erste Erfahrung im Kundenservice Operations oder administrativen Umfeld
Strukturierte zuverlässige und eigenständige Arbeitsweise
Hohe Service- und Lösungsorientierung
Teamfähigkeit und klare Kommunikation
Why Ayvens
With over 3.4 million vehicles managed across more than 42 countries we provide full-service leasing flexible subscription services fleet management services and multi-mobility solutions to customers of all sizes including large corporates SMEs professionals and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Were committed to sustainable mobility and have made it a core part of our everything we do were guided by the principles of authenticity curiosity commitment and collaboration. We aim to foster an organisation thats diverse in people and ideas where everyone can thrive and be themselves no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates news and insights.
Required Experience:
Unclear Seniority
Customer Care Agent Fleet Supply (wmd) • Hamburg, Hamburg, Germany
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