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Junior ApplicationTechnical Specialist (mfd) Dutch speakingRoche • Mannheim, Baden-Wurttemberg, Germany
Junior ApplicationTechnical Specialist (mfd) Dutch speaking

Junior ApplicationTechnical Specialist (mfd) Dutch speaking

Roche • Mannheim, Baden-Wurttemberg, Germany
Vor 30+ Tagen
Stellenbeschreibung

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

The Position

Department

In our Regional Customer Support Center (RCSC) we support customers from diagnostic laboratories and hospitals in several European countries with technical application and IT-related questions regarding Roche in-vitro diagnostic this role your focus is at the interface of molecular diagnostics laboratory processes and IT systems. You will provide support particularly on topics such as LIS connection connectivity middleware and digital laboratory workflows.


For our international RCSC we are looking for a Junior Application/Technical Specialist (m/f/d) based in Mannheim (DE) Almere (NL) or Vilvoorde (BE).



Your key responsibilities


  • Handling application-related technical and system-related customer inquiries
  • supporting the analysis of issues involving diagnostic systems laboratory IT and customer workflows
  • contributing to solutions for connectivity and interface topics for example in the areas of LIS middleware and remote connectivity
  • carefully documenting cases and solutions in the CRM system
  • delivering customer and employee trainings
  • preparing and sharing product- and system-related information
  • occasionally supporting field service colleagues during on-site visits to customer laboratories



Who you are

  • You speak and write fluently in both Dutch and English. German Turkish or Greek would be an advantage but not a must.
  • You hold a university degree ideally in molecular biology biochemistry medical informatics medical technology or medical engineering or a comparable field of study. Alternatively you have a scientific or medical-technical background and are looking to grow in an application-focused and IT-related environment.
  • You bring initial knowledge or a strong interest in molecular biology.
  • You enjoy technical topics and have a strong affinity for IT.
  • Ideally you have had first exposure to LIS laboratory IT middleware connectivity or system integration.
  • You enjoy working with complex systems and approach challenges in a structured and solution-oriented way.
  • You are customer-focused communicative and a strong team player.
  • You live close to Mannheim Almere or Vilvoorde and are willing to travel regularly
  • to Mannheim.



Application documents

To make the application process as convenient as possible for you please add only your updated CV. References and certificates are not required at this stage.


Please note that once your application is submitted you will not be able to add further documents.



We look forward to receiving your application!


Dort wo Entgelttransparenz vorgeschrieben ist geben wir die Informationen basierend auf dem Hauptstandort der Stelle an. Für diese Position ist der Hauptstandort Mannheim. Falls Du dich für einen anderen Standort interessierst an denen die Stelle möglicherweise ebenfalls verfügbar ist geben wir Dir die entsprechenden Entgeltinformationen im weiteren Verlauf des Bewerbungsprozesses.

Your contact to us! With people. For people.

Do you need further support

Please have a look at our FAQs you will find them via we are

A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.


Lets build a healthier future together.

Roche is an Equal Opportunity Employer.


Required Experience:

Junior IC


Employment Type : Full-Time
Experience: years
Vacancy: 1
Jobalert für diese Suche erstellen

Junior ApplicationTechnical Specialist (mfd) Dutch speaking • Mannheim, Baden-Wurttemberg, Germany

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