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Microchip
Senior Customer Quality EngineerMicrochip • Heilbronn, Baden-Wurttemberg, Germany
Senior Customer Quality Engineer

Senior Customer Quality Engineer

Microchip • Heilbronn, Baden-Wurttemberg, Germany
Vor 30+ Tagen
Stellenbeschreibung

Are you looking for a unique opportunity to be a part of something great Want to join a 17000-member team that works on the technology that powers the world around us Looking for an atmosphere of trust empowerment respect diversity and communication How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization We offer all that and more at Microchip Technology Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchips nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development values-based decision making and strong sense of community driven by our Vision Mission and 11 Guiding Values; we affectionately refer to it as the Aggregate System and its won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Visit our careers page to see what exciting opportunities and company perks await!

Job Description:

Sr. Customer Quality Engineer

Purpose
The successful candidate will be responsible for interacting with customers specifically regarding customer quality-related requests supporting technical resolution and proactive prevention.

In addition they shall provide support to field sales and applications teams for relevant quality items as well as supporting Corporate Quality improvement initiatives.


Responsibilities

  • Support customers both reactively and proactively in all business areas with a focus on quality assurance and customer satisfaction.
  • Responsibility with specific focus on Key Accounts & Automotive customers
  • Responsibility for determining customer requirements and addressing them internally
  • Drive timely analysis and closure of customer issues & requests
  • Responsibility for closing the loop with customers in the region
  • Review and revision of customer orientated reports such as 8D/ failure analysis(FA) reports
  • Participate & initiate benchmarking programs to determine best in class
  • Participate in business/quality reviews and customer meetings as required
  • Support corporate level initiatives to drive continuous improvement

Requirements/Qualifications:

Mandatory Skills

  • Local language fluency together with good English language skills - written and spoken.
  • Strong inter-personnel skills good communicator/presenter.
  • Technical expertise: device (ICs) application or system level experience
  • Flexible and adaptable willing to travel as required.
  • Well organized with a positive and structured in approach


Preferred Skills

  • Previous semiconductor market experience is preferred.
  • Knowledge of module production issues beneficial. Applications experience beneficial
  • Product Quality experience and customer or supplier interfacing experience
  • Knowledge of the semiconductor process: Wafer fab Assembly Test Failure Analysis
  • Knowledge of Quality problem solving : 8D approach and similar
  • Problem solving basic statistical knowledge analytical thinking and influencing skills

Education : Technical / Engineering degree
Experience : Greater than 8 years experience in a technical (electronics) role

#LI-AL2

Travel Time:

0% - 25%

To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.


Required Experience:

Senior IC


Employment Type : Full-Time
Experience: years
Vacancy: 1
Jobalert für diese Suche erstellen

Senior Customer Quality Engineer • Heilbronn, Baden-Wurttemberg, Germany

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