IT Administrator, 100%

Job description

Vision Group is a digital company in the contact lens distribution space, with offices in Belgium, France, Germany, Italy and Lithuania, and our headquarters in Switzerland. Our development team builds and runs the e-commerce platform and logistics technology that powers our marketing, operations and account management teams across Europe.

As IT Administrator, you are the person who keeps our ~150 colleagues productive, secure and well-equipped. You own the day-to-day IT experience — from onboarding new joiners to keeping our productivity stack running smoothly — and you are the trusted hands-on partner for our local teams in Kehl and Paris (and occasionally Zurich).

Your mission

• Onboard and offboard employees across our key systems — provision accounts, devices and access for new joiners, and revoke access cleanly and on time when people leave; design and implement related processes in collaboration with relevant stakeholders.

• Administer our core productivity stack — in particular Google Workspace, Slack and Asana — including users, groups, integrations, licences and security settings.

• Support local teams in Kehl and Paris with hands-on help on laptops, peripherals (printers, scanners), meeting rooms, Wi-Fi and local office infrastructure; step in for urgent matters in Zurich when needed.

• Manage our heterogeneous device fleet (Windows and macOS) end-to-end: procurement, imaging, MDM, patching, security baselines and lifecycle/asset tracking.

• Troubleshoot pragmatically — get the user productive again first, then dig into root cause and document the fix so it stops being a recurring ticket.

• Partner with HR, Security and Operations on joiner-mover-leaver processes, access reviews, IT policy and compliance.

• Spot opportunities to automate and simplify — account provisioning, software distribution, asset tracking — and roll out lightweight improvements that scale with us.

• Keep the robots running — help troubleshooting local warehouse robotics installations for picking and packing in Kehl, if time permits.

Your profile

• A pragmatic problem-solver. You make the user productive again first, then dig into the root cause. You take pride in clean, durable fixes rather than recurring workarounds.

• Hands-on IT support / system administration experience in a multi-office, multi-country environment, ideally supporting both technical and non-technical users.

• Solid Google Workspace administration skills — users, groups, security, Drive, identity and integrations — plus a working knowledge of Slack and Asana administration.

• Confident with device management for both Windows and macOS in a mixed fleet — ideally with exposure to MDM tooling and endpoint security.

• Strong troubleshooting skills across local machines, networks (Wi-Fi, VPN, LAN) and peripherals such as printers and scanners.

• A good communicator who can de-jargonise IT topics for colleagues across multiple countries and disciplines.

• Curious by nature. You enjoy learning new tools, exploring how things work and quietly raising the bar on how we do IT.

• Highly collaborative working style — comfortable working closely with HR, Security, Engineering and local team leads.

• Business fluent in English (our official company language) and French given the focus on Kehl/Paris; German is a strong plus.

• Willing to travel occasionally to Paris and Zurich.

• Eager to learn and to explore. The IT landscape is changing fast and you thrive exploring new approaches and technologies especially around AI tools.

• Mechatronic experience is a plus. Some flair for helping to troubleshoot automated robotic systems picking and packing systems is a big plus, but not a prerequisite.

We offer you

• A high-impact role where you directly enable ~150 colleagues across six European countries to do their best work every day.

• Real ownership of our IT operations — a clean canvas to improve tooling, automation and processes as we scale.

• A pragmatic, collaborative team that values getting things done over politics, with direct access to decision-makers.

• Based in Kehl with hybrid flexibility; offices in BE, CH, FR, DE, IT and LT, with occasional travel to Paris and Zurich.

• Reports directly to the Head of IT, with room to grow as the company and the IT function expand.

additional info

Apply now via the online link: https://visiongroup.io/career/

About us

About Vision Group Holding AG

Millions of contact lens wearers are at the heart of everything we do. We make lens care simpler, more accessible, and more reliable across Europe and beyond.

As a European leader, we combine the convenience of digital access with the trust of local opticians. Our ecosystem includes market-leading e-commerce brands and hundreds of partner practices, offering contact lenses, professional advice, and recurring eye care services - online, in-store, and everything in between.

By connecting consumers directly with trusted eye care professionals, we ensure clinical quality, ongoing support, and transparent pricing - without compromise.

We go beyond simply selling lenses. We enable people to care for their vision with confidence - anytime, anywhere.