Manager Operations Planning (f/m/d)

As the top Swiss e-commerce platform, with a crew of over 4’000 across Switzerland, Germany, and Serbia, Galaxus is poised to move into new markets. Our driving force is our determination to keep challenging the status quo. That’s why we’re on the lookout for characters who’re passionate about making genuine improvements. We’ll give you the freedom and trust to make an impact, to grow with us and to be yourself. Act galactic. Be you.

As our Manager Operations Planning, you're the person who makes sure the right people are in the right place at the right time. You build and run the labour planning system for our logistics site in Neuenburg, turning data into weekly plans that keep operations running smoothly. Your work sits at the crossroads of analytics, operational coordination, and project delivery.

Deine Aufgaben

• Design and operate the site's labour planning system, built on historic productivity data, attendance patterns, and volume forecasts
• Deliver a detailed weekly staffing plan and maintain a rolling 21-day capacity outlook, adjusting for volume shifts, planned downtime, and staff availability
• When gaps appear, you identify and activate short-term capacity levers — fixes that work now without creating headaches later
• Analyse seasonal volume trends and connect them with hiring lead times to build ramp-up plans for peak periods
• Prepare analyses, calculations, and decision material for the Site Lead: translating data into recommendations that are clear enough to act on
• Own small and medium-sized logistics projects from start to finish and contribute to larger cross-functional initiatives
• Keep stakeholders in the loop with regular, structured updates on KPIs, productivity, and capacity utilisation. No one likes surprises when it comes to numbers

Deine Fähigkeiten

• A degree from a university or university of applied sciences (Universität/Fachhochschule) in a relevant field, or equivalent further education combined with experience in workforce planning, demand forecasting, or supply chain management
• Strong analytical skills, ideally backed by relevant training or certifications. You're comfortable building planning models and translating data into actionable insights
• Hands-on experience in project management, ideally in logistics or infrastructure projects.
• Fluent written and spoken German and English
• Confident use of Excel and planning or BI tools. Experience with warehouse management systems or workforce scheduling tools is a plus
• You're solution-oriented, pragmatic, and a natural organiser. Your communication style is confident, open, and adapted to your audience
• Identifying opportunities for improvement and implementing changes to enhance productivity and effectiveness
• Maintaining resilience and agility while adjusting strategies as needed

Warum startest du bei uns?

• Values, not empty words: Cooperative, innovative, piratesque, responsible, ambitious – these five values are what we practice and preach.
• Courageous thinking: We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas.
• Uncomplicated approach: Simplicity is at our core. We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes.
• Flexibility and freedom: We offer working-from-home options, up to 8 weeks of workation, and every position is possible with an 80% workload.
• Rapid growth: With us, growth is a continuous journey. We also support you with EDU Points (1600 € or 2000 minutes) per year for your professional development so there’s no risk of you getting stuck in a rut.
• More benefits: 28 days of holiday, exclusive employee conditions in our online shop, a shuttle service and other benefits.

Diversity is our culture.

To build the best team, we want to draw from the full spectrum of talent out there. This means people from all walks of life have the same opportunities with us, regardless of their ethnicity, religion, disability status, gender identity, sexual orientation or age. We believe true inclusion means everyone is welcome and each contribution is valuable.