ACS Front DeskLending Closet Administrator

We are looking for individuals who want to join our team at Ansbach Germany.
Apply now!

Job Opportunity: Army Community Service (ACS) Front Desk and Lending Closet Administrator
Location: Ansbach Germany
Start Date: Immediately
Schedule: Part-Time On-Call

Part-Time On-Call(PTOC)Substitute and replacement personnel for planned and unplanned absences at the ACS Office. Personnel should be available on short notice.

Support Those Who Serve Join the ACS Team

Do you have a heart for helping Soldiers and their Families Are you organized professional and passionate about connecting people to the services they need This opportunity could be your next meaningful mission.

Were seeking a Front Desk and Lending Closet Administratorto support Army Community Service (ACS) operations in Ansbach Germany. This role ensures Soldiers and Family Members receive the guidance and resources needed to successfully navigate military life OCONUS.

This is an excellent fit for candidates with prior military support experience or those who are service-minded adaptable and thrive in people-focused roles.


What Youll Do

Customer Service & Support

• Greet and assist walk-in customers in a friendly professional manner
• Answer questions and provide timely referrals to ACS staff and other community resources
• Register customers for ACS classes/events and confirm attendance
  

Information & Referral

• Track all ACS classes trainings and sessions (phone in-person email)
• Make timely referrals and enter contact data into the Army Family Web Portal
• Maintain an up-to-date resource guide and post-wide directory
• Collect and input ICE comments and evaluations to measure customer satisfaction
  

Administrative Functions

• Input customer data and statistics into the ACS Staff Application daily
• Maintain organized records files and digital systems
• Add edit and manage ACS classes/events within ACS Staff
• Ensure current flyers and information are displayed throughout ACS and the Welcome Center

Lending Closet Services

• Prepare issue receive and properly store items per Relocation Readiness Program (RRP) guidelines
• Safely lift and transport items up to 60 lbs
• Keep inventory clean organized and accessible
• Notify customers of overdue items via email and a follow-up phone call
• Maintain and file a hard copy of the Lending Closet contracts
• Enter transactions and contacts into the Army Family Web Portal daily
• Conduct an inventory of supply items and provide a status report of the inventory quarterly
• Complete records for the disposal of all items that have reached the end of their lifecycle and remove items from inventory
• Dispose of the items utilizing on-post recycling and disposal facilities
• Choose and purchase Lending Closet items

Who You Are

Youre detail-oriented dependable and love helping others navigate change. Whether youve served supported service members or simply understand the unique challenges of military life your empathy and professionalism make you a great fit for this team.


Qualifications

• 1 year experience supporting Military Families with community services or referrals
• Strong English language proficiency (Level 3 or higher) with the ability to communicate clearly and confidently in both written and verbal formats; skilled in engaging with diverse individuals and conveying information in a courteous approachable and professional manner
• Technically skilled in Microsoft 365 (Word Excel PowerPoint Outlook Teams)
• Able to pass a background check
• Familiarity with ACS and DFMWR services preferred

Why This Role Matters

This is more than a desk job its a front-line opportunity to welcome Soldiers and Families into a new chapter of military life. Youll be the first face they see the helping hand they remember and the connection to the community theyll rely on.


Ready to Join Us

If youre detail-driven compassionate and ready to support our mission in Ansbach apply today and make a real impact where it counts most.

DOCPER/SOFA/Logistical Support Status

This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.

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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Required Experience:

Junior IC

Employment Type : Part-Time
Experience: years
Vacancy: 1