Cloud Reliability Engineer (SRE)

The Opportunity

Our team builds and operates the cloud platforms behind Photoshop Firefly Express and other Adobe creative tools used by millions of people every day. Behind those creative tools is a large microservice landscape running on Kubernetes and AWS.

Were looking for a hands-on Site Reliability / DevOps Engineer to help keep that platform fast available efficient and secure as it grows. Reliability here isnt a fixed target its a property we continually push forward increasingly with agentic and LLM-assisted workflows driving triage root-cause analysis and remediation.

This is a role for someone who likes to go deep on distributed systems cares about operational excellence and wants ownership over the reliability of services that sit at the heart of Adobes Creative Cloud. Youll join a globally distributed Reliability Engineering team working alongside engineers in Hamburg the US and India.

What youll Do

• Improve the reliability scalability performance security and cost-efficiency of the platforms microservices running on Kubernetes and AWS.
• Build and maintain strong observability using metrics logs traces dashboards and meaningful alerting. Use monitoring solutions like Prometheus New Relic Grafana and Splunk. This helps us detect and understand issues before customers do.
• Own infrastructure-as-code and automated delivery with Terraform Kubernetes Helm ArgoCD and CI/CD pipelines keeping infrastructure across AWS repeatable consistent reviewable and auditable.
• Help grow a shared automation platform that tackles auto-remediation self-healing workflows and infrastructure-as-code where AI accelerates the build and every contribution compounds the teams capability.
• Partner with engineering teams e.g. to forecast capacity based on usage trends or implement new technologies to ensure the platform scales to meet growing demand.
• Set the bar for how the teams use AI in operations choosing where agentic and LLM-assisted tooling adds real leverage and where human judgment must stay in the loop.

What you need to succeed

We dont expect any single person to check every box. When you bring most of the core skills below and are excited about the rest wed love to hear from you.

• Several years of professional experience operating scaling or building distributed systems in production (SRE DevOps platform or backend engineering backgrounds all welcome).
• Hands-on production experience with AWS and with container orchestration on Kubernetes (plus tooling like Docker Helm and ArgoCD).
• Practical experience with infrastructure-as-code ideally Terraform and with modern GitOps based CI/CD workflows.
• Experience with monitoring and observability solutions for example Prometheus New Relic Grafana or Splunk.
• A modern AI-forward mindset: you reach for agentic and LLM-assisted tooling to do the work and you have the judgment to know where it accelerates you and where humans must stay in the loop.
• We expect enough software development experience to read debug and contribute to services automation and tooling. This includes Python and Golang for our own toolset but also Java/Spring for the service we support.
• Working knowledge of web services and supporting technologies including HTTP JSON REST and service-to-service networking (e.g. proxies load balancers service meshes).
• As a bonus you have experience with data stores that enable these services such as MongoDB Cassandra or DynamoDB as Reliability Engineering manages these together with our Database Reliability team.
• Strong communication and collaboration skills and a genuine commitment to teamwork shared ownership and continuous improvement.
• Professional working proficiency in English. German is a plus given our Hamburg base but not required.
• A Bachelors degree or higher in Computer Science a related field or equivalent experience. We value demonstrated ability over specific credentials.

What we offer You!

• Real impact at scale: your work directly enables millions of users to create and collaborate.
• A global diverse team that brings different perspectives to hard problems.
• 23 on-site team days per week at our Hamburg office at the Fischmarkt with flexibility to work from home.
• Growth opportunities in a rapidly expanding team where you can take on more responsibility over time.

Not sure if you meet every point Apply anyway. We care about what you can contribute not a perfect checklist.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.

Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Lets Adobe together

At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other protected characteristic. Learn more.

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AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work your application may not move forward in the process.

At Adobe we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience we provide clear guidance on where AI is encouraged during the process and where its restricted during live interviews. See how we think about AI in the hiring experience.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1