Infrastructure & Security Engineer (Microsoft AI Platform)

Job Introduction:

Serco has made significant contributions at EUMETSAT in Darmstadt, supporting a diverse range of meteorological satellite missions and projects. Serco provides essential engineering, technical, and management services, playing a crucial role in the operation and maintenance of satellite ground segments. Its expertise in satellite control, data processing, and system integration has earned the company accolades, including “Excellence in Service” awards from EUMETSAT. Serco’s dedicated efforts ensure the reliable dissemination of vital weather and climate data, underscoring its commitment to innovation and excellence in the field of meteorological satellite operations.

We are seeking an experienced Infrastructure & Security Engineer (Microsoft AI Platform) to join our ICT service team at EUMETSAT. You will focus on platform engineering, infrastructure integration, security, and operationalization of AI services rather than prompt engineering or data science activities. The role will also contribute to the management and resolution of Cyber Vulnerability Management (CVM) security actions and remediation activities across the ICT landscape.

This position requires strong experience in Microsoft cloud technologies, identity and access management, security controls, governance, automation, and enterprise infrastructure deployments.

Key Responsibilities:

AI Platform Administration & Operations:

• Administer and support Microsoft 365 Copilot, Copilot Studio and Azure AI Foundry environments.
• Configure, test and deploy AI Agents and solutions across development, testing and production environments.
• Manage AI licensing, permissions, capacity, access controls and operational processes.
• Monitor platform health, troubleshoot incidents and support the onboarding of new AI use cases.
• Work with business and technical teams to translate requirements into practical AI solutions.

Azure AI & Cloud:

• Support the design and implementation of Azure AI Foundry and related Azure services.
• Configure AI projects, models, compute resources, quotas and secure connectivity with Microsoft 365, Entra ID and enterprise platforms.
• Develop integrations between Copilot Studio, Azure AI Foundry and other Microsoft services.
• Support cloud administration, configuration management and Infrastructure-as-Code practices.

AI Security & Governance:

• Apply security and governance controls across AI and cloud environments.
• Support security reviews, risk assessments, compliance activities and secure adoption of AI technologies.
• Manage identity and access controls using Microsoft Entra ID, RBAC and Conditional Access.
• Support data protection, information classification and Microsoft Defender security capabilities.

Vulnerability Management:

• Manage vulnerability tickets and coordinate remediation with infrastructure and application teams.
• Support vulnerability scanning, patch management, security baseline compliance and remediation tracking.
• Provide reporting on vulnerabilities, remediation progress and overall security posture.

Automation & Operations:

• Develop PowerShell scripts and cloud-based automation to streamline administration and operational processes.
• Create and maintain deployment procedures, technical documentation and operational runbooks.
• Support continuous improvement of AI, cloud and security operations.

Skills and Experience:

• 5+ years of experience in enterprise IT infrastructure, cloud administration or a similar technical environment.
• Strong hands-on experience with Microsoft 365, Azure, Microsoft Entra ID and PowerShell.
• Good understanding of Identity & Access Management, Conditional Access, RBAC, Microsoft Defender and vulnerability management.
• Experience administering and troubleshooting complex cloud and infrastructure services.
• Experience implementing enterprise security controls and coordinating vulnerability remediation.
• Practical experience with Microsoft Copilot, Copilot Studio, Azure AI Foundry or Azure OpenAI is highly desirable.
• Knowledge of SharePoint Online, Microsoft Teams, Power Platform, Logic Apps and API integrations is an advantage.
• Familiarity with Infrastructure-as-Code, DevOps and GitHub Enterprise is a plus.
• Degree in Computer Science, IT, Cyber Security, Engineering or a related field, or equivalent professional experience.

Personal Competencies:

• Analytical and structured approach to solving technical problems.
• Security-first mindset and strong attention to detail.
• Able to communicate effectively with both technical and business stakeholders.
• Comfortable working independently and managing multiple priorities.
• Curious and willing to learn and evaluate emerging AI and cloud technologies.

Package Description:

• Relocation allowance (flight to Germany, airport transport, one month paid accommodation).
• Hybrid working model for flexibility.
• 30% discount on the Deutschland ticket for easy travel.
• Subsidised Wellpass – access to 12,500+ fitness and wellness options across Germany.
• Pension and health schemes.
• Corporate Benefits discounts.
• 30 days of holiday for balance and exploration.

About Serco:

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the likes of ESA, CNES, EUMETSAT, EUSPA, ASI and NASA. We offer space capabilities across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies across Europe and the globe We work within the heart of the space sector so understand the challenges our customers face. When it comes to recruitment we are experts in sourcing the very best talent within space engineering, earth observation, satellite communications and cyber security. We have placed hundreds of people from post graduates through to C-suite executives into space agencies, satellite operators, manufacturers, system integrators, consultancies, earth observation/remote sensing, launch providers and much more.