Director, Product Management AI (all genders)

Responsibilities

As a Director of Product Management (all genders) for TeamViewer AI, you’ll actively drive the company’s AI-driven future. TeamViewer AI focuses on forefront AI solutions for Autonomous Endpoint Management (AEM), Remote Connectivity, and Digital Employee Experience (DEX). You’ll direct and build a motivated team of Product Managers and Owners, driving a core strategic pillar across the organization. Your role spans the full product lifecycle from market analysis and strategy to execution and go-to-market as well as deeply immersing you into the commercial processes. You’ll direct backlog execution, testing, make release decisions, and work directly with strategic customers on requirements and roll-outs. You will regularly report to the Senior Leadership Team of Teamviewer about the latest developments in AI and make recommendations on investment strategy

• Create and own the product strategy for AI at TeamViewer. Build and execute a long term roadmap and drive the creation of business cases.
• Align a marketing and commercial strategy for AI.
• Formulate and communicate the product requirements for TeamViewer AI, direct the product backlog, create ideas for new features and use-cases based on in-depth discovery work with strategic customers.
• Work out a data driven approach on measuring and adapting the product strategy.
• Specify the Use-Cases and Requirements, support the delivery and launches, and continuously observe the success of the Product and translate your insights into improvements.
• Work across the organization with stakeholders from R&D, Product Management, Marketing, Sales, Solution Delivery and Business Development.
• Translate industry AI trends into Endpoint Management needs to deliver context-aware recommendations and insights for IT admins and end users.
• Automate End-Point Management and DEX: Apply generative AI to record sessions, generate recommendations and automations, and continuously update a self-help knowledge base and drive faster issue resolution to boost employee experience.

Requirements

• University Degree in Information Technology, Data Science, Business or related field.
• Strong analytical and strategic thinking skill. Out-of-the-box thinker.
• Proven Track record of leading strategic product initiatives in the AI space. Strong leadership experience of leading multi-skilled teams.
• Experience with user experience design and end user application of AI
• Expert level in product and project management.
• Ability to work in a senior leadership team.
• Good Understanding of Endpoint Management, Remote Connectivity and DEX solutions.
• Deep Knowledge of current AI, LLM and Machine Learning technology
• Customer centricity, experience in directly working with customers and partners in the software development cycle.
• Very good understanding of data management concepts and lifecycle (data ingestion, governance, enrichment, value creation).
• Fundamental knowledge of Data Science and analytics, with the ability to translate between data-driven opportunities and product requirements.
• Having worked with agile software development methodologies.
• Excellent communication and presentation skills.
• Fluent in English; German is a plus.

What we offer

• Onsite Onboardingin our HQ office foran optimalstart
• Great compensation and benefits packagesincluding company achievement bonus and company stocks, regular salary reviews
• Premiums for the private pension plan(BAV)up to themaximumamount are topped up by TeamViewer
• Public transport friendlyoffices
• Option tolease an e-bike
• Special termsforlocalgyms
• Access toCorporateBenefitsplatformwith manydiscounts
• RegularTeam eventsand company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• HybridandFlexiblework time with up to 60% home office
• Work From Abroad Programallowing up to40 daysof work outside your contracting country
• We celebratediversityas one ofcorevalues, join and drive one of the c-a-r-e initiatives together with us!