Job in Germany: Application consultant for LOGA additional modules (m/f/d)

For our "Customer and Product Management" division we are looking for a

Application consultant in the area of LOGA additional modules (m / f / d)

The position can be based at our office in Darmstadt, Gießen, Kassel or Fulda. This position is a full-time position, which can in principle be split.

The ekom21

ekom21 is a renowned technology company in the field of complete IT solutions for the public sector. As the largest BSI-certified IT service provider in Hesse, with a comprehensive product and service portfolio, we support over 500 customers with 29,000 users.

Our more than 720 employees at our locations in Giessen, Kassel and Darmstadt generated a turnover of 300 million euros in 2022.

The ekom21 solution portfolio ranges from hardware and software solutions to customized consulting services.

Your tasks and responsibilities

• You will advise and support our customers on technical issues, in particular for the travel expenses and LOGA personnel file modules
• Recording and analyzing error messages and troubleshooting
• You are responsible for 1st and 2nd level support and work together with 3rd level support
• You work on customer requirements and take over the realization, coordination and implementation
• You manage projects and are responsible for planning and supporting the implementation through to the go-live date
• You set up new customers and take over the management of implementation projects
• Conducting the kick-off meeting and advising customers on the optimal use of the commissioned module
• You hold customer training sessions on site or online
• Testing, monitoring and implementation of the delivered innovations by the software provider are part of your tasks
• You are responsible for the quality assurance of patches and releases
• Developing and coordinating new topics and changes

The level of payment is based on a salary up to EG 10 TVöD (VKA) and will be subject to a final individual assessment and personal qualifications.

Your application

ekom21 - KGRZ Hessen guarantees professional equality for all genders. Severely disabled people will be given priority if equally qualified.

ekom21 - KGRZ Hessen aims to increase the proportion of women and supports the compatibility of work and family life.

We kindly ask you to submit your application with complete documents via our careers page by 10.12.2024 and to refrain from sending applications by post or e-mail.

We would also like to inform you in advance that the selection procedure is expected to take place on 17.12.2024 in Giessen.

Working at ekom21

As a family-friendly company, people are at the heart of everything we do. ekom21 actively supports the compatibility of work and family life by offering flexible working hours and part-time models within the scope of the company's possibilities.

We also attach great importance to our comprehensive company health and further training management.

What you bring with you

• A degree in computer science, administrative / business informatics or completed vocational training in the field of IT or administration with a comparable qualification
• Relevant professional experience in payroll accounting as well as comprehensive specialist knowledge of the LOGA payroll accounting system and its modules, in particular travel expenses, LOGA personnel file, job plan and Scout
• Good knowledge of the TVöD, the basic principles of employment law in the Travel Expenses Act and the GDPR
• Experience in the administration of HR workstations and in project management
• Fluency in written and spoken German
• Good MS Office skills (Word, Excel, PowerPoint and Outlook)
• Experience in dealing with customers and software suppliers
• Strong customer orientation and convincing communication skills
• Quick comprehension as well as an independent and team-oriented way of working
• Willingness to travel and possession of a class B driving license

What we offer you

• Measures to promote health
• Free job ticket
• Bicycle leasing via ekom21
• Mobile working with flexible working hours
• Binding annual appraisal interviews
• Structured induction
• An open corporate culture
• A trusting, familiar working atmosphere
• Individual development opportunities
• Extensive social benefits
• Company pension scheme via the ZVK

Your contact person

If you have any questions about the organizational process, please contact

Ms. Sandra Hennewald

ekom21 - KGRZ Hesse

Corporation under public law

Robert-Bosch-Straße 13

64293 Darmstadt

[email protected]

We would like to point out that applications that we do not receive via the B-ITE applicant portal, but which are sent to us by post or e-mail, will be stored and processed by us electronically.

If you do not agree to this, it is necessary to object to this storage by means of a personally signed declaration. Declarations sent to us by e-mail in this regard do not fulfill the criterion of a legally binding declaration of intent.

The stored data will be deleted 90 days after the rejection.

ekom21 - KGRZ Hessen is certified according to ISO 27001 on the basis of basic IT protection by the Federal Office for Information Security

2018 by ekom21 - KGRZ Hessen, Corporation under public law, Marketing / V2 Giessen, Central Hesse. All rights reserved.