Team Leader Helpdesk
Team leader
IT Service Desk (m / f / d) Your profile :
- You have completed training as an IT specialist in system integration (m / f / d) or a comparable qualification
- You already have several years
experience as an employee or
Head of an IT service desk team
- Your strengths include a strong service and service orientation
- Your good communication skills make you the primary contact person for our customers
Your job :
Management and development of the IT
Service Desk at the customer's site
- Monitoring and coordination of incident processing
- Supporting the team in processing incidents
- Identifying recurring IT problems and developing solutions to resolve them in the long term
- Supporting the expansion of the customer's IT infrastructure
CAREER AT NEAM
We rely on a strong team. We use the best IT equipment and modern communication via chat tools, web conferences, video calls and more.
Benefits in the workplace :
- Events : Libori, Christmas market, Christmas party, barbecue
- Attractive surroundings : food, shopping, private errands - all centrally located including a short lunch break in the countryside
Personal benefits :
- Good development opportunities
- Promotion of your strengths
- Clear goals and perspectives
- Scope for responsibility and freedom
- Varied working environment
- Exciting projects
Reference no. :
Team Leader Helpdesk
Head of an IT service desk team. Supporting the team in processing incidents. ...
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