THE OPPORTUNITY

At Tradebyte we work with the biggest players in e-commerce - from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued supported and empowered.

We offer flexible work schedules professional development opportunities and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected because youre unique and that matters to us.

As we continue to grow were looking for new colleagues who share our passion. Love what you do - do what you love. Join Tradebyte an independent company within the Zalando Group

ABOUT THE ROLE

As a Salesforce Administrator at Tradebyte you will be responsible for the health scalability and adoption of our Salesforce ecosystem. Your mission is to move beyond simple ticket handling to provide high-value Growth Application Consulting. You will ensure our enterprise tools are not just functional but are strategic assets that drive operating leverage and support our ambitions for 2026 and beyond.

WHAT WED LOVE YOU TO DO (AND LOVE DOING)

Daily Operations & User Excellence

• Incident & Service Management: Act as the first point of contact for Salesforce incidents ensuring timely resolution and maintaining high internal NPS.

• User Enablement: Design and execute structured onboarding and training sessions. You dont just fix problems; you empower users to use the system effectively.

• Data Stewardship: Manage data uploads cleansing and auditing to ensure our CRM remains the Single Source of Truth.

Process Improvement & Strategic Projects

• Advanced Automation: Optimize business workflows using Salesforce Flows and stay ahead of the curve by exploring AI-powered features to enhance the customer journey.

• Data Strategy: Conduct regular audits and cleansing to ensure a single source of truth supporting data-driven decision-making through CRM Analytics.

• Tooling Integration: Support the administration of our tools such as CPQ JustOn DocuSign and Gearset.

Security & Governance

• Access Management: Maintain a rigorous security model using Profiles Permission Sets and Sharing Rules

• Documentation: Maintain high-quality documentation of system configurations and business processes to ensure team transparency and eliminate silos.

WED LOVE TO MEET YOU IF

• Experience: Proven track record as a Salesforce Administrator ideally with deep knowledge of Sales Cloud Service Cloud and CPQ.

• Technical Skills: Proficiency in Flow Builder and reporting; experience with Marketing Cloud or CRM Analytics is a significant advantage.

• Enablement Mindset: You enjoy translating complex technical concepts into user-friendly documentation and workshops.

• Tooling: Familiarity with Gearset or similar CI/CD tools for version control and deployment.

• Mindset: A proactive problem-solving attitude with a focus on scalability and a team-first collaborative spirit.

WHAT YOU CAN EXPECT FROM US

• Youll play a decisive role in shaping an agile fast-growing international company and be supported by an open-minded working environment

• Competitive salary package employee share shop 40% Zalando shopping discount (30% Zalando Lounge)

• Youll be given various learning and development opportunities to enhance your professional development

• A true hybrid working model with flexibility to work anywhere in Germany or UK

• 27 vacation days per year that increase up to 30 days volunteering time off and several sabbatical options after 2 years

• Well help you commute to the office with zero emissions: through a rented company bike or by charging you electric car at our e-charging station

• Access to additional German or English classes to improve your language skills

• A variety of health offers to support your well-being as well as free beverages and fruits