IT Project Manager - Salesforce (m/f/d)

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry.

If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, this could be the ideal challenge for you.

What you'll do

• You will be driving global template developments, roll-outs, upgrades and optimizations of complex CRM, CPQ, E-Commerce or Customer Service solutions
• You will lead the project planning and as set-up as well as testing and Go-Live, including qualitative documentation (e.

g. Project Charters, Project Communication plans etc.)

• You will plan, control and report on budget, milestones and customer satisfaction
• You will act as functional lead to IT process managers, application specialists, developers, testers, key users and vendors
• You will partner with SMEs across IT, Business, Compliance, Data Governance, Legal to deliver solutions that will drive maximum value and adoption across the business

Who you are

• You have an university degree in computer science, business information systems, or a related field, underscoring a strong educational background
• You have successfully led multiple complex IT projects in multinational corporations (ideally focused on Salesforce solution implementations)
• You are experienced in managing complex, integrated IT processes and market leading B2B solutions in the areas of CRM, CPQ, Customer Service or the like
• You are skilled in various process and project management tools and methods e.g. ServiceNow, Jira, MS Project, PRINCE2, SCRUM, with relevant certifications
• You are recognized for a detail-oriented, goal-focused work ethic, coupled with exceptional communication skills tailored to diverse stakeholders and the ability to navigate and resolve conflicts at all organizational levels.

WE.YOU.TOGETHER.

We all shape our lives in our own way. As an employer, we are an important part that indirectly supports this with a wide range of offers, as well as providing security and reliability for all employees.

This includes, among other things :

• Security : Permanent employment contract in a stable, successful family owned business
• Flexibility : 38 working hours per week, 30 days of vacation, special leave for certain occasions, flextime account and a wide time window for flexible working and weekly home office days
• Fitness and health : Discounts on various sports and leisure activities, active health promotion, company doctor, occupational safety, and more
• Time Savings : Private parking and direct access to public transport (train, bus)
• Future Planning : Support for capital-forming benefits and offers for personal retirement provisions
• Feel Welcome : Welcome days and individual onboarding, company and team events
• Personal career and career development : Individual support for extra-occupational studies, further education and training courses
• Benefits and vouchers : Employee discounts with well-known brands as well as discounted employee purchasing
• Relocation Support
• Inspiring work environment : Our newly designed New Work office offers you an environment that fosters creativity and productivity.

We love coming together as a team here!

Knauf as an employer

Knauf is an international market leader in the building materials' industry. About 42,500 employees at over 300 locations worldwide generate a turnover of over 15,6 billion euros.

The foundation of our success as family business are our corporate values of humanity, partnership, commitment and entrepreneurial spirit.

As a subsidiary, Knauf Digital GmbH has the mandate to drive commercial excellence through digitalization for all companies of the Knauf Group globally.

Our mission is to rethink what it means to provide value to our customers and thereby drive growth for our businesses around the world.

The Knauf Group is a proud equal opportunities employer. We are committed to a diverse and inclusive working environment and therefore base all our employment selection decisions, within all aspects of our business, on experience, skill, and integrity.

We strongly encourage applicants from all walks of life to apply for our positions, irrespective of age, sex, gender identity, disability, sexual orientation, origin, religion, etc.