Customer Implementation Specialist Air Sea Europe (m/f/d)
Since its foundation in , Hellmann has developed into one of the largest international logistics providers. With our high-performance Airfreight, Seafreight, Road & Rail and Contract Logistics products, we always offer the right solution for our customers' complex logistics requirements and rely on forward-looking digital services for maximum transparency.
Hellmann combines this success with the charm of a family business. For the better. Together.
Become part of our regional Digital Transformation & Innovation and Customer Implementation (DTI&CI) team for Air and Sea! As a Customer Implementation Specialist (m / f / d) you will ensure a seamless integration into the Hellmann landscape, stay close to the market, generate important insights and fulfill regional customer expectations.
Location : Germany / Netherlands / Europe Reference number. : Type of contract : Permanent
Your tasks :
- Execution and management of customer implementation projects in the Air&Sea Europe division
- Analysis and creation of processes, IT requirements and documentation
- Development and implementation of solutions in the area of reporting, IT / EDI connections
- Creation of customer-specific operating procedures and work instructions
- Coordination of projects with customers and the Hellmann network
- Conducting training for the operational units based on the documentation created
- Supporting the operational units in consideration of continuous improvement processes
Your profile :
- Completed logistics apprenticeship and or completed University degree / Diploma related to logistics
- Operational experience in the freight forwarding industry in the air and sea freight sector
- Experience in project management as well as a systematic and solution-oriented way of working
- Experience with customer implementation and in analyzing complex requirements is desirable
- Excellent communication skills as well as high customer orientation and ability to work in a team
- Very good written and spoken English skills
Diversity and equal opportunities are firmly anchored principles of our company philosophy. Applicants with severe disabilities will be given preferential consideration if equally qualified.
Our top benefits :
- Hellmann Spirit : Culture focusing on people and relationships, Regular team and company events, Birthday lottery ticket from the Deutsche Fernsehlotterie
- Work Life Integration : Flexible working hours and mobile working
- Additional financial benefits : Vacation and Christmas bonuses, Company pension plan and capital-forming benefits, Up to 1.
€ net bonus for the recommendation of new colleagues, Discounts and offers for travel, leisure and culture
- Health & Wellbeing : Company fitness via Hansefit, Mobile massage during working hours, Mental health and health coaching
- Professional & personal development : Newcomer Days, Individualized personal development plans, Continuing education and training opportunities through our academy, Digital learning platform (LearningHub), Free time for research & development (IT), Udemy License (IT)
- Mobility : Subsidy for the Deutschlandticket, Mobility allowance, Free parking spaces
Customer Implementation Specialist, Medical Devices Hamburg
The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers. Customer Implementation Specialist, Medical Devices Hamburg. Develop detailed implementation plans based on clearly defined customer requirements with the su...
Hungarian-speaking Sales Customer Support Specialist in Poland - incl. relocation package
Sales-Customer-Support-Specialist-with-Romanian-(mfd)+1335. TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our internat...
Customer Implementation Specialist, Medical Devices Baden-Württemberg
The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers. Develop detailed implementation plans based on clearly defined customer requirements with the support of the Service department. Communicate and coordinate w...
Sales Customer Support Specialist with Romanian in Poland - incl. relocation
Sales-Customer-Support-Specialist-with-Romanian-(mfd)+1335. TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our internat...
Customer Implementation Specialist, Medical Devices Dusseldorf
The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers. Customer Implementation Specialist, Medical Devices. Develop detailed implementation plans based on clearly defined customer requirements with the support of...
Remote Customer Experience Specialist (German)
Our Customer Experience Specialists proactively interact with players, acting as our frontline customer-focused representatives – working closely with game masters and community managers. German-speaking Remote Customer Experience Specialist. Remote Customer Experience Specialist. Coordinate with ot...
Sales Customer Support Specialist with Czech (m/f/d) - Poland#2065
Sales-Customer-Support-Specialist-with-Romanian-(mfd)+1335. TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our internat...
Customer Experience Specialist / Pharmareferent (m/w/d)
Customer Experience Specialist / Pharmareferent (m/w/d). Sie bieten ein personalisiertes Kundenerlebnis durch kanal- und funktionsübergreifende Customer Journeys. Fundierte Kennnisse im Umgang mit Customer-Insights-Systemen, insbesondere zur Erhebung und Sicherstellung der Datenqualität (Personas, S...
First Level Recruiter (w/d/m)
Kolleginnen und Kollegen ist die GMH Gruppe das klimafreundlichste Stahlunternehmen Deutschlands.Bis 2039 liefern wir CO₂-neutralen Stahl an unsere Kunden, die vor allem aus den Bereichen Mobilität, Energie und Maschinenbau stammen.Wir setzen auf partnerschaftliche Zusammenarbeit mit flexiblen Struk...
Recruiter (German speaker) - PageGroup SSC Barcelona
FirmenprofilAt the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the....