Working Student Technical Onboarding (f/m/x)
We are looking for support in our Customer Onboarding Team! Would you like to apply your knowledge from your studies and at the same time gain valuable experience in an exciting SaaS ScaleUp company?
With us, you will ensure that our customers receive a smooth onboarding to our products and can successfully use our software solution.
You will be in close contact with our Team Lead Customer Onboarding Carina and support our team with daily tasks and projects.
The Role
- You support new customers with the technical onboarding of our products.
- You prepare the customer onboarding file based on the data that is sent to us from the customers.
- You take care of customer migrations - you download the customer data from the onboarding file, carefully review it and upload it into our software (Avrios).
- You help improve our workflows and processes regarding the customer's onboarding.
Your Profile
- You currently study in a German university and you are matriculated for at least one more year.
- Ideally, you are currently pursuing a degree in a Tech-related field or possess a keen interest in technology and supporting people.
- You have previous work experience (Bonus) : in a software or tech-related field
- You are proficient with Excel, know how to use formulas and references and work very conscientiously.
- You are eager to learn about our products and our software, enabling you to efficiently support us in managing the technical onboarding of our customers.
- You like to work quite independently and can work on fixed days during the week.
- You are fluent in English, German is a plus.
Our Offer
- You’ll have the opportunity to be part of a team that genuinely enjoys their work, fostering a fun and collaborative environment where everyone is eager to help each other succeed.
- You’ll experience open communication at all levels, ensuring your ideas are heard and your contributions valued, making for a rewarding work experience.
- You’ll gain invaluable hands-on experience and knowledge in the technical onboarding field, with a team that’s committed to supporting your learning and professional growth every step of the way.
- You can work remotely from all over Germany and have the option of working up to 12 weeks from any country or continent you want!
- A learning budget of EUR 1000 per year.
- 1 day for mental health per year.
- We will help you plan your hours to make sure nothing interferes with your study.
- Regular team days in Berlin including hotel accommodation if you live outside of Berlin.
- The choice of a range of company benefits, such as membership of the Urban Sports Club, JobRad or a subsidised BVG ticket, a Nilo-Health Account as well as additional employee discounts with different companies.
- If you still want your ping pong table, Club Mate and fruits in the office, no worries - we also got you!
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