Key Account Manager

What the job is about

As our business is continuously growing, we are looking at expanding our Sales team with an experienced Key Account Manager to support our customers. Does this seem like the perfect match? Let us give you some more information.

What kind of company is Sofico, you ask? Good question! Sofico is a software company , developing and implementing our own ERP-software package. Whether it is consulting, developing or the architecture around it, we have in-house expertise. Our HQ is in Ghent, but we have no less than 9 other offices globally. Next to our Miles offering we are actively expanding our product portfolio with SaaS based solutions.

Our ERP-software is called ‘Miles’ and is meant for automotive finance, leasing, fleet, and mobility management. It’s an end-to-end solution encompassing front-, mid- and back-office functions that can be extensively configurated to the customers’ needs. Our customers are leasing and finance companies, and mobility management companies in the finance and automotive sector .

As a Key Account Manager , you will produce new business with a defined set of Sofico’s largest existing accounts. You will oversee executive relationship management for assigned accounts and work together with virtual teams, including solution sales, product teams, support and professional services, in supporting our most esteemed clients.

What you get to do in this role:

• Be the relationship manager between customers and Sofico and oversee worldwide development of assigned accounts.

• Work with the greater Sofico solution teams to develop a solution based on the customer’s strategic outcomes.

• Manage all executive relationships between Sofico and assigned clients.

• Build trust and deep multi-tiered relationships through assigned clients’ organization, from business/project/IT teams to CxO level.

• Develop a clear roadmap and building capabilities across our clients and Sofico teams to promote an outstanding customer experience.

• Achieve financial targets set out for the assigned clients.

You report to the Global Business Development & Marketing Manager and are part of a small but energetic team.

Your interests and skills

With your strong interpersonal skills, you successfully network at different levels. You easily bring people together through your expertise and enthusiasm, and drive results across teams (including remote colleagues).

You work independently and have excellent presentation and communication skills, as youwill articulate complex ideas to all levels of the organization. Next to that, you are the proud owner of a creative and analytical mindset and meticulous organizational and time management skills.

To be successful in this role you also have:

• Several years of experience in client management and aligning account strategies to revenue opportunities.

• Several years of experience as a Key Account Manager or equivalent role with validated multi-million-euro sales solutions experience and Executive level relationship management.

• Previous sales experience in f inance & leasing , automotive , and/or IT Operations Management (within software or IT sales organizations).

• Experience in working with virtual or matrixed teams.

• The ability to understand broad, macro-level business IT needs for a prospective client.

• The willingness to travel up to 50% (depending on geography/region).

And last but not least, you are fluent in German and English .

What we offer

We would like to welcome you to an international and multicultural company that has been operating for over 30 years and is doubling in size every 5 years. Growth is our middle name, while we strongly adhere to our horizontal and open company culture .

You're in the drivers' seat of your own career, that's our motto. Your personal development is therefore paramount. During an extensive onboarding program of six months we make you, with the support of your job coach , familiar with our product and the organization. Even after this period, you will continue to get opportunities to learn and develop yourself further. You’re never alone .

At Sofico you will also work in a modern state-of-the-art office that is easily accessible .

In return for your efforts, we offer an extensive salary package and bonus system. The flexible office hours and opportunities to work from home provide the necessary flexibility within the company.

At Sofico we are strong believers in the power of a good cup of coffee. Water or soft drinks are of course also on the menu. We love our team events . Think afterwork drinks, a BBQ, a family day, a company weekend, or a walking dinner with the whole company.