Channel & Sales Tools Analyst (f/m/d)

FUJITSU Shaping tomorrow with you

In an industry where one revolution chases the other, Fujitsu offers a work environment in which everyone can actively shape the future.

In doing so, mutual trust and a valued approach are as important to our team as to our customers and partners. Therefore we are working together on a sustainable and co-created basis.

In order to enable our employees to develop their potential as far as possible, we regularly offer professional and personal training opportunities and a wide range of career opportunities.

For our locations in Europe we are looking for an

Channel & Sales Tools Analyst (f / m / d)

As Channel & Sales Tools Analyst you are responsible for defining, developing, and managing the tools and processes used by our customers, partners and sales improve efficiency, effectiveness, and profitability.

This role plays a crucial role in ensuring that customers and partners have access to the necessary resources to maximize performance and achieve business objectives.

Key Accountabilities

Drive One Channel Tool Strategy : Collaborate with GTM and Cluster BizDev stakeholders to identify requirements, pain points and areas for improvement in our tools & processes.

Research and evaluate potential tools and technologies that align with desired outcomes. Harmonize processes between various European Countries

Develop and Maintain Tools : Work with internal and external software developers to create or enhance tools that automate workflows, are user friendly and provide valuable insights.

Create s Establish support concept : Manage troubleshooting and ensure smooth running of all tools. Ensure DSPU tool management.

Gather and Analyze Feedback : Regularly solicit feedback from sales reps and managers on the effectiveness of existing tools.

Analyze usage patterns and metrics to identify areas for improvement and optimization.

• Budget Management : Monitor expenses, analyze cost-effectiveness, and make recommendations for budget optimization.
• Training and Support : Provide training and support to sales teams and channel partners on the use of tools. Develop documentation, webinars, and other resources to facilitate adoption and usage.
• Reporting and Analytics : Provide regular reports on tool usage, performance metrics, and ROI to sales leadership. Analyze data to identify trends, opportunities, and areas for improvement.

Core Skills :

• Bachelor's degree in Computer Science, Business, or related field.
• 3+ years of experience in Tool development, Channel Business, Sales Operations or Sales.
• Experience with channel and technology tools.
• Experience in working with DevOp Tools like Jira, Azure DevOps
• Profound O365 skills
• Excellent communication, interpersonal, and analytical skills.
• Ability to work independently and as part of a team.
• SQL and BI skills would be a plus
• English fluent, German language would be an asset
Vor 16 Tagen