Workforce Management Scheduler Analyst

Experienced Workforce Management Scheduler Analyst is wanted to join our clients team in Essen, Germany.

DUTIES AND RESPONSIBILITIES :

• Create and manage comprehensive schedules, incorporating team needs such as training, coaching, feedback sessions, and future resource requirements.
• Resolve scheduling conflicts and recommend solutions for issues or special requests from team members or clients.
• Collaborate with key operational contacts to effectively schedule activities, including unplanned and planned absences or downtime.
• Provide weekly staffing projections for the upcoming weeks to assist with planning and resource allocation.
• Maintain and update employee records, including skills, scheduling agreements, time-off entitlements, and contractual details in the scheduling system.
• Develop schedules that meet client requirements, incorporating training, coaching, and performance feedback, as well as forecasted team needs.
• Analyze data on workload patterns and use workforce management tools to determine appropriate staffing levels based on historical trends.
• Address discrepancies between actual and expected arrival patterns, recommending adjustments as needed.
• Monitor team trends and attrition, identifying potential issues that could impact resource planning.
• Coordinate with operational contacts to schedule key activities, ensuring smooth workflow.
• Provide realistic staffing plans based on current workforce availability and performance.
• Share weekly staffing outlooks to ensure the program is prepared for the upcoming weeks.

REQUIREMENTS

OFFER

Interested? Apply now!