Customer Implementation Project Manager

APL Logistics
Hamburg, Germany
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At APL Logistics , we’re a company that focuses on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally.

Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners.

Together, we inspire business, drive trade, and make life run more smoothly for everyone including you. What’s our secret?

Never thinking in terms of I’ and You’. Inclusive, welcoming, and supportive : we work as one. And as one, we deliver.

Right now, we’re looking for a new colleague to join our Project Management & Customer Implementation Team in the position of Customer Implementation Project Manager .

Main responsibilities :

  • Translating the customer needs into APLL terminology and leading the customer implementation from the on-boarding, or re-implementation when needed
  • Leading the Project Management topics into our operational, regional team
  • Verifying with the Systems, Processes, Training, Agents Pillars on potential lean implementation opportunities.
  • Gathering as much information as possible, stored in the operational systems such as Customer Profiles, Quotations, etc...
  • Constant alignment and communication with the National Continuous Improvement Managers
  • Transferring project goals into the operational regional team with a sufficient project management including meetings, documentation, and time management

What we are looking for :

  • Bachelor s degree or master’s degree in project management, business administration
  • Proven experience in logistics operations
  • Process driven / results oriented, with excellent communication and organizational skills
  • Systems affinity, knowledge, and experience
  • Conflict and stress management
  • Excellent presentation and communication skills, both written and verbal
  • Strong time management, organizational and planning skills
  • Fluency in English is a must-have and German would be a plus

What we are offering :

  • 13th salary
  • Participation in our global Cash Bonus Plan
  • Employer funded public transport ticket (HVV ProfiTicket) or transportation allowance
  • Company pensions scheme (bAV)
  • Flexible working times & a hybrid work model
  • Regular trainings and excellent development opportunities within APL Logistics globally
  • Working in an open team with a supportive working atmosphere
  • Office location in the center of Hamburg (Altstadt)
  • Vor 30+ Tagen
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