Sr. Manager Hospital Operational Excellence & Consulting Services

Company Description

At Intuitive, we are united behind our mission : we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position :

Expand the utilization of Intuitive Surgical technologies within territory by partnering with customers and internal partners to identify and implement best practices in utilization, training, and optimization of robotic surgery programs. The Sr. Manager of Genesis Programs will oversee a team of field-based consultants, trainers, and Genesis Managers to drive excellence in sustainable robotic surgery programs. This role emphasizes the delivery of best practices focused on standardization, operational efficiency, and safety, ensuring high-impact outcomes across all initiatives.

Roles & Responsibilities :

• Collaborate strategically with leadership and ecosystem stakeholders to assess market trends and operational needs, enhancing the optimization of Intuitive products as an integrated solution offering.
• Work with leadership to design and implement scalable strategies that maximize Genesis program impact within the market.
• Oversee strategic initiatives within customer accounts across the territory, ensuring successful implementation and measurable impact.
• Manage costs, staffing, and operational methods, with oversight of subordinate managers as needed.
• Shape, adapt, and enforce company policies impacting immediate operations and potentially affecting broader organizational strategies.
• Manage and optimize budgets, as well as HR and financial administration for the Genesis team.
• Define and manage Genesis program implementation targets.
• Equip the sales team with best practices for Genesis program deployment in their territories.
• Contribute insights and support for product integration to marketing, product development, and regulatory teams.
• Recruit, train, and mentor regional Genesis managers and team members to drive high-impact, value-oriented initiatives.
• Regularly assess and enhance Genesis offerings and materials regionally.
• Present Genesis metrics and milestones at departmental and executive-level meetings.
• Quantify and report on the impact of Genesis initiatives, including ROI, effectiveness, and key performance indicators.

Qualifications

Required Knowledge, Skills, and Experience :

Additional Information

Intuitive ist ein Arbeitgeber, der gleiche und gerechte Beschäftigungsmöglichkeiten bietet. Wir bieten allen qualifizierten Bewerbern und Mitarbeitern gleiche Beschäftigungsmöglichkeiten, unabhängig von ethnischer Herkunft, Geschlecht, Schwangerschaft, sexueller Orientierung, Geschlechtsidentität, nationaler Herkunft, Hautfarbe, Alter, Religion, geschütztem Veteranenstatus, Behindertenstatus, genetischen Informationen oder einem anderen Status, der nach den geltenden Gesetzen auf Bundes-, Landes- oder lokaler Ebene geschützt ist, und verbieten jegliche Form von Diskriminierung und Belästigung.

Gemäß den „Fair Chance“-Gesetzen berücksichtigen wir qualifizierte Bewerber, die verhaftet wurden oder Vorstrafen haben, für offene Stellen.