Customer Care Specialist - Industrial (m / w / d)

Employment Status : Regular

Time Type : Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision : making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years : from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary :

For our Sales Team we are looking for a

Customer Care Specialist - Industrial

These are your tasks :

• Support of the sales process and customer service for national as well as international existing customers in the testing, inspection and certification (TIC) area
• Independent processing of customer inquiries incl. preparation of proposals and tracking of open quotations until receipt of order
• Recording and maintaining accurate and complete customer master data in the CRM system
• Assist in achieving company goals and increasing revenues
• Proactively market CSA's portfolio of services to existing customers in collaboration with the marketing team
• Occasional client / trade show visits and involvement in client events

We expect :

What we offer :