Lead Manager Global Customer Order Management (f/m/d)

At HARTMANN, we’re all in to help , care , protect and grow . We support healthcare professionals, that they can focus on what really matters : to positively impact people s life.

We realize solutions that make a difference. And with your commitment you can grow on your job every day. At HARTMANN we believe in the difference you can make.

Join our team as

DEU-Heidenheim

As a strategic leader in Supply Chain, are you ready to take on a new global challenge within the HARTMANN GROUP? We are seeking a new Senior Manager Customer Order Management (f / m / d) to provide strategic direction and global monitoring and optimization of the Order-to-Cash process .

In this role, you will ensure the development of a resilient and future-proof supply chain structure that meets the current and future demands of the expanding healthcare business.

Your Tasks :

• Global Leadership : Lead people in cross-functional, cross business, complex and time-critical projects on global scale in planning resources of local process owners to work on process portfolio.
• Optimize Order to Cash process : Coordinate the standardization of processes, define technological improvements, and create digital solutions.
• Create Business Blueprint : Requirements engineering for innovative IT solutions in the area of SC execution.
• Subject Matter Expert : Develop or incorporate state-of-the art order practices and bring outside-in knowledge.
• Have an overview about main improvement lever and define priorities for further process development.
• Strategic Direction : Define strategic direction together with external consultants.
• Target Definition : Proactively define project and performance targets and manage their achievement.

Your Profile :

• Educational Background : A relevant academic degree in business administration with focus on Supply Chain or Engineering or equivalent professional qualification.
• Extensive Experience in Program Management : Proven experience in managing different projects and multiple teams with strategic responsibility within an End-to-End SC environment in a matrix organizational structure.
• Leadership Experience : Demonstrated ability to lead and manage project teams, with a strong track record in coordinating various project teams.
• Analytical Ability : High analytical thinking and modeling skills.
• Strong Communication and Change Management Skills : High assertiveness and ability to convince others.
• Fluent in English : Proficient in English, with strong negotiation and communication skills .
• Mobility and Flexibility : Willingness to travel ( 25 %) and adapt to hybrid working models.

Benefits :

• Flexible working conditions , such as flexible working hours and mobile working
• International Mobile Working
• Attractive ways of combining work and family life, e.g. childcare subsidy
• 30 days paid leave per year, plus special leave for exceptional life events
• Subsidized company vehicle incl. private usage
• Company pension plan with attractive employer contribution incl. matching model for deferred compensation
• Plenty of parking spaces, canteen with café bar and ongoing offers in the employee shop
• Access to over 6000 fitness and yoga studios, swimming pools as well as Crossfit and bouldering halls (EGYM Wellpass)
• Various health and fitness offers, e.g. skin cancer screenings, online courses for mental health, massage offers, yoga during lunch break etc.
• Job Bike Leasing
• Attractive discounts on e.g. travel, fashion and technology via our corporate benefits platform

Shape a career that’s focused on healthcare customers, fit for the future and grounded in a culture of trust and openness.

Apply now via our online platform.

Your personal contact :

Lisa-Marie Soldner