IT Field Support Engineer
About us TRT Solutions Limited provides global IT support and managed services. Our strict SLA model ensures cost-effective IT solutions for our customers worldwide.
TRT is a specialist in reducing Enterprise IT costs and a trusted provider of IT support services. We offer a comprehensive range of IT services, including server maintenance and support, business continuity, managed services, professional services, infrastructure deployment, Cloud / IAAS, such as network monitoring, data protection, and disaster recovery.
As businesses increasingly rely on technology, it is crucial to have a reliable IT support services provider. We ensure that your systems run flawlessly and efficiently to support CRITICAL IT environments, even when budget constraints are a challenge.
Today, many businesses rely on IT services to streamline their operations. Tasks Primary Workflow :
- Spares management inbound and outbound the warehouse
- Handle quarterly stock take in Local Warehouse & Service Partner Warehouses
- Onsite minor break-fix hardware maintenance (Hot swap hard disk replacement, cable reseat, etc)
- Conduct onsite physical & logical audits for proactive sparing.
- Perform quarterly onsite preventive maintenance per assigned customer.
- Ensure all supported incidents or tickets are resolved within SLAs.
- 24 x 7 Support Structure
- Comply fully with company policy to always protect the interests of TRT.
- Warehouse inventory movement monitoring
- Ensure warehouse parts labelling & binning is compliant with TRT global standard
- Ensure procedures are properly followed when onsite
- Ensure on time support for spare parts Disaster Recovery :
- Coordination within FE / SeP team for urgent part requirement onsite
- Handle coordination & keep good working relationships with logistics and service partners / local vendors for urgent logistics sparing.
- Solaris Oracle Certified Professional · VMWare VMWare Certified Professional · TSM - IBM Certified Deployment Professional
- Preferably have 7 years of experience in IT spare parts control & warehouse maintenance
- Willing to be assigned to TRT office location, and to travel to TRT offices globally on as needed basis.
IT Field Support Engineer - Saarland
We offer a comprehensive range of IT services, including server maintenance and support, business continuity, managed services, professional services, infrastructure deployment, Cloud/IAAS, such as network monitoring, data protection, and disaster recovery. TRT Solutions Limited provides global IT s...
IT Field Support Engineer - Saarland
We offer a comprehensive range of IT services, including server maintenance and support, business continuity, managed services, professional services, infrastructure deployment, Cloud/IAAS, such as network monitoring, data protection, and disaster recovery. TRT Solutions Limited provides global IT s...
IT Field Support Engineer - Saarland
Warehouse inventory movement monitoring • Ensure warehouse parts labelling & binning is compliant with TRT global standard • Ensure procedures are properly followed when onsite • Ensure on time support for spare parts Disaster Recovery: • Coordination within FE/SeP team for urgent part requirement o...
IT Field Support Engineer
Warehouse inventory movement monitoring • Ensure warehouse parts labelling & binning is compliant with TRT global standard • Ensure procedures are properly followed when onsite • Ensure on time support for spare parts Disaster Recovery: • Coordination within FE/SeP team for urgent part requirement o...
IT Field Support Engineer - Saarland
TRT Solutions Limited provides global IT support and managed services. TRT is a specialist in reducing Enterprise IT costs and a trusted provider of IT support services. As businesses increasingly rely on technology, it is crucial to have a reliable IT support services provider. We ensure that your ...
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