Head of Business Development
The Offer
- Work alongside & learn from best in class talent
- Fantastic work culture
- Generous Time Off : Enjoy 52 days of paid time off each year
- Freedom to work from anywhere with flexible hours
The Job
Key Responsibilities
Strategic Planning and Management
- Strategy Development : Create and implement strategies for marketing, sales, and customer support to align with company goals.
- Team Building : Recruit, train, and manage teams in marketing, sales, and customer support.
- Process Optimization : Establish best practices and efficient workflows within each department.
- Budget Management : Oversee department budgets to ensure effective cost management.
- Collaboration : Partner with the management board and other departments to drive company success.
- Performance Monitoring : Develop performance evaluation and bonus systems to promote a results-driven culture.
Marketing & Sales
- Customer Acquisition : Design and implement strategies to acquire customers through online platforms.
- Relationship Management : Build and maintain strong relationships with key clients.
- Partnerships : Establish partnerships with relevant external organizations.
- Brand Growth : Create and execute marketing initiatives to boost brand visibility and customer acquisition.
- Customer Insights : Monitor and assess customer satisfaction levels.
Support and Accounting
- Customer Support : Oversee customer ticket processing to ensure timely and efficient issue resolution.
- Invoicing & Dunning : Ensure accuracy in invoicing and manage the dunning process as needed.
- Financial Analysis : Collaborate with accounting to provide relevant data and insights for business evaluations.
The Profile
Key Requirements
- Leadership : Proven experience in a management role, especially in department development.
- Expertise : Strong knowledge of marketing, sales, and customer support functions.
- Stakeholder Communication : Skilled in engaging with multiple internal and external stakeholders.
- Business Acumen : Proficient in financial and business management.
- Process Management : Skilled in designing and refining processes for scalability.
- Communication & Negotiation : Excellent communication, presentation, and negotiation skills.
- Technical Familiarity : Comfortable with tools and technology used in business development.
The Employer
Our client is a premier provider of bespoke data and software solutions on a global scale. Our client collaborates with legal authorities worldwide to develop and distribute customs and global trade data, aiding a variety of industries.
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