Medical Laboratory Assistant II

Position Overview

The Medical Laboratory Assistant II is responsible for accessioning patient samples into the various ESMD systems, performing quality assurance procedures, and complying with all applicable regulatory laboratory requirements.

The complexity of the work requires excellent attention to detail, effective written and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules, and the ability to work independently and effectively in a team environment.

The Medical Laboratory Assistant II will consistently display excellent execution in all aspects of their work and contribute to projects and discussions as assigned in addition to performing laboratory tasks.

The place of work is the Lab in Trier, Germany.

Essential Duties

Include, but are not limited to, the following :

• Perform patient sample accessioning according to the laboratory’s standard operating procedures, including documentation of accessioned samples.
• Maintain data protection and follows patient information privacy regulations.
• Identify, report, and troubleshoot basic and moderately complex issues in a timely manner with cross-functional teams, e.

g., missing documents or data, conflicting patient or sample information, system or workflow issues preventing sample movement, delays in report distribution, case management, etc.

• Review remedial actions with supervisor and / or subject matter experts, implement remedial actions when appropriate with supervision, or follow up on the remedial actions to minimize sample processing delays.
• Train new laboratory personnel on current sample accessioning procedures as assigned.
• Communicate effectively with coworkers, management and non-laboratory personnel as needed.
• Ability to identify and address issues with non-laboratory personnel with assistance from senior staff and supervisors.
• Assist in writing, reviewing, and editing standard operating procedures as assigned.
• Assist in the preparation of laboratory inspections as directed.
• Participate in testing of new or updated accessioning process workflow and / or supporting systems.
• Contribute to process improvement initiatives involving order or sample management processes or systems function optimization.
• Maintain stringent standards for quality, report any issues which might adversely impact the quality of test results and / or employee safety and / or patient data to the appropriate management representatives as necessary for resolution.
• Participate in Quality Assurance activities as directed.
• Prioritize a positive work environment.
• Integrate and apply feedback in a professional manner.
• Prioritize and drive to results with a high emphasis on quality.
• Demonstrate strong teamwork skills.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with company’s Quality Management System policies and procedures when applicable.
• Support and comply with the partner laboratories Quality Management System policies and procedures when applicable.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Perform other duties as assigned.
• Ability to work designated schedule.
• Ability to work at night or on weekends as needed.
• Ability to work overtime as needed.

Physical requirements

• Standing or sitting for long periods of time and some lifting may be necessary.
• Ability to comply with any applicable personal protective equipment requirements.
• Ability to use various computer systems for extended periods of time.
• Ability to use near vision to view samples at close range.
• Use of various chemicals to perform duties if required.
• Ability to work on a mobile device, tablet, or in front of a computer screen and / or perform typing for approximately 80% of a typical working day.
• Ability to work on a computer and phone simultaneously.
• Ability to use a telephone through a headset.
• Ability to work seated for approximately 80% of a typical working day. Ability to work standing for approximately 20% of a typical working day.
• Ability to concentrate and read.
• May be exposed to hazardous materials, tissue specimens, and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation.
• Ability to lift up to 30 pounds for approximately 5% of a typical working day.
• Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand / arm; reach above shoulder height.
• Willingness to travel approx. once a year for training, if required.

Minimum Qualifications

• Complete German secondary education level I-II or equivalent.
• Two years of experience in sample accessioning, at least one year of experience with systems used in the company.
• Strong computer skills to include internet navigation and email usage.
• Strong skills in Microsoft Office programs, such as : Word, Excel, PowerPoint, Outlook.
• Ability to speak and write in English and German language to fulfill job functions.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

• Medical Technical Assistant (MTA), Medical Technical Laboratory Assistant (MTLA), Biological Technical Assistant (BTA), Chemical Technical Assistant (CTA), or bachelor’s degree in Science, Health Science, or related fields.
• Strong medical laboratory experience.
• Possession of working knowledge of laboratory accreditation regulations.
• Previous experience working with Salesforce, physician portal, or LIMS.
• Previous customer service experience.
• Previous data entry experience.

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Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging.