ICS Infrastructure Specialist (w / m / d)

ECO3 is a leading global supplier of prepress systems to the printing industry. Commercial, newspaper and packaging printers rely on us for the most extensive range of integrated solutions, from printing plates and computer-to-plate systems over workflow and print management software to pressroom chemicals. Our solutions are designed to deliver higher productivity, lower costs and greener outcomes at every stage of the print process.

We are a company with a positive mindset and a ‘can do' attitude, continuously striving for excellence. ECO3 is headquartered in Belgium with production and research centers in Germany, Brazil, China, and Israel. We are commercially active worldwide through sales organizations and dealers in more than 30 countries.

You print. We care.

At this moment, we are looking for an ICS Infrastructure Manager at our ECO3 production site in Wiesbaden, Germany.

The ICS Infrastructure Specialist manages, coordinates, and supports the Wiesbaden manufacturing site on all ICS-related activities including information provision (application-related) and ICS infrastructure domains. This will include network infrastructure as well as servers, printers, network shares and communication infrastructure (e.g. phones) in order for the Wiesbaden manufacturing site to achieve its production goals without disruption or lack of ICS infrastructure.

Support

• Render advice and assistance in infrastructure related matters
• Analyse and coordinate solutions to application problems (incident handling) to restore service for end-users in appropriate timescales
• Make sure the critical manufacturing site support is covered for ICS matters on a 24 / 7 basis
• Act as the contact person for local manufacturing application topics in the Wiesbaden manufacturing site
• Provide advice and guidance to users on the effective use of the installed services, specific facilities, and potential improvements / extensions of functionality (service requests)
• Problem management : find root causes and start actions for future prevention and optimize support effort
• Analyse, describe and implement best-practice ICS infrastructure solutions within a global context for manufacturing-related processes
• Responsible for all ICS Infrastructure-related consultancy towards the business, including training of key / end-users and / or ICS colleagues
• Act as 'key contact' for all ICS related external suppliers including the management of contracts, contract negotiations, contract performance and compliance and issues associated with finance and payment

Coordination

Projects

Management

Regional IT - Europe