Working Student* Support.

We are Gameforge

Karlsruhe | hybrid working | part-time | from now

We are one of the leading publishers of free-to-play online games based in Karlsruhe, Germany.

As a team of gamer, we support most of our MMO games, such as AION, Metin2, etc., help players and provide feedback to our internal game teams.

As Working Student* Customer Support, you are assisting players with all game related issues from lost items to technical troubleshooting. You should be "thick-skinned" to be able to handle a very passionate community, too.

Please submit your application in English.

Your mission

• You handle requests from players by using our ticket system
• You check and monitor the game worlds
• You are in direct contact with our customers
• You create bug reports and documentation

Your skills

• You work independently and on self-reliant basis
• You have fluent to business fluent language skills in English
• You have great persistence and are able to work under pressure
• You have excellent written communication skills
• You are passionate about online games and are experienced in MMOs
• You enjoy working in a team environment and are keen to learn more through practice

Your Gameforge setting

• An international company awaits you! English is our company language, as employees from over 35 nations are part of our team
• The future's hybrid! Together with your manager and team, you can arrange how you split your time working from home or at the office
• Where colleagues become friends! Regular team events and an open company culture
• We put our complete trust in you! Through freedom to choose things like flexible assignment of working hours and personal responsibility for your own work

About Gameforge

Founded in 2003, Gameforge is a leading Western publisher and operator of widely acclaimed Massively Multiplayer Online (MMO) and browser-based game titles. Gameforge builds highly active and enduring global communities by supporting players through the greatest quality LiveOps, provision of localized content, engaging community management, and frequent delivery of meaningful updates.

Gameforge's diverse portfolio of highly successful gaming brands provides different worlds with engaging experiences for players from all walks of life: core MMORPG titles AION Classic, Runes of Magic, and Metin2, beloved anime MMOs Elsword and NosTale, strategy-focused browser games like OGame and Ikariam, along with indie titles such as Trigon: Space Story and Tiny Thor.

More information is available on

*No matter what gender, we' re on the lookout for people with drive and talent.

Contact

How can I contact Gameforge in regards to my application?

Please use the email address if you have problems with the online application.

Do not send applications at we can only accept applications sent via the "Apply now" button of our online application tool.

FAQs

Gameforge Opportunities

Entry Level Opportunities

Thinking about applying?