Global Process Owner – User Access Management and Segregation of Duties

Job Description

Global Process Owner User Access Management and Segregation of Duties will be responsible for overseeing and implementing robust SoD policies, procedures and controls across the SGS organization.

The role will ensure compliance with regulatory requirements, minimizes risks, and promotes best practices in SoD across functional, geographic, and business boundaries.

Work closely with leadership and key stakeholders to design, manage, and continually improve SoD processes and policies.

The role encompasses a wide range of responsibilities, including but not limited to the following :

Oversight and Control :

• Identify risks and weaknesses in the segregation of duties by analyzing the organization's top core operational processes (O2B, B2C, P2P, R2R, H2R) in close cooperation with the related Global Process Owners.
• Coordinate internal and external audits related to segregation of duties, providing necessary documentation and evidence.

SoD Process Management :

• Implement mechanisms to monitor and enforce SoD, including regular access reviews and role-based access controls.
• Create and enforce policies and procedures to ensure effective SoD. Clearly communicate responsibilities and accountabilities to employees.
• Ensure the SoD matrix, SoD principles, violation reports, and other relevant tools are regularly updated to meet SoD requirements.
• Engage with SoD Strategic Committee : Actively participate in the SoD Strategic Committee to define strategic objectives, establish a strong governance framework, and ensure regulatory compliance through social initiatives (, satisfaction surveys, workshops).
• Lead the SoD Operational Committee : Oversee the planning and execution of specific SoD actions, coordinating operational activities.
• Regularly review global SoD impediments (, cross-functional issues), risks, and mitigation strategies. Reassess roles, responsibilities, workflows, and control checks;
• prepare topics for the SoD Strategic Committee; identify and resolve any SoD gaps or violations; propose solutions to challenges;

and ensure alignment with bi-weekly audit committee topics.

Compliance Assurance :

• Ensure compliance with SoD requirements, minimizing risks, legal issues and penalties.
• Stay up to date with financial regulations and standards and implement controls to meet these requirements.

Reporting :

• Prepare and present regular reports on SoD compliance and risk mitigation to senior management and relevant stakeholders.
• Communicate any significant findings or areas of concern promptly.

Training and awareness :

• Promote dynamic engagement, collaboration, and effective decision-making in the SoD Committee from all members and stakeholders.
• Conduct training programs and awareness campaigns to educate employees about the importance of segregation of duties, its impact on risk mitigation, and the potential consequences of non-compliance.
• Act as Subject Matter Expert (SME) to coordinate all the IT initiatives and solutions around SoD.

Qualifications

Essential :

• Minimum of 10 years of experience in internal controls, segregation of duties, ERP implementation, or a related field.
• Experience in working within a matrix organization and complex multinational environment.
• Expertise in SoD requirements and related system & non-system related mitigation measures.
• Ability to develop, update, and enforce global SoD policies and procedures globally.
• Experience in creating governance frameworks to ensure that SoD is consistently monitored and reviewed.
• Experience in conducting or participating in internal and external audits related to SoD compliance.
• Strong knowledge of Oracle eBusiness ERP (other ERP a plus), especially related to their user access management and authorization models.
• Good knowledge of O2B, B2C, P2P, R2R and HR processes
• Strong leadership with the ability to influence and collaborate cross-functionally with stakeholders at all levels of the organization.
• Excellent organizational and project management skills.
• Comfortable with changes and constantly looking to drive innovation and process improvement.
• Aptitude to analyze complex issues, identify root cause problems and implement pragmatic and effective corrective measures and solutions.
• Excellent communication and presentation skills to convey complex information clearly and concisely.
• High level of integrity and ethical standards.

Nice to have :

• Master's degree in Finance, Business Administration, IT or a related field.
• Fluent in English is mandatory and ideal to have one other language.
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