French Speaking Customer Service Agent (m/f/d)
Description
Working hours : Part-time / full-time (35-40 hours / week)
Support language : French-English (Excellent French language skills and a good command of English are required for this position)
Service times : MO-FR 8.00-23.00h, 1 Weekend per Month
Salary : 2500€ / Month*
Industry : Digital Marketing, Online Advertising, Social Media Platform, Paid Marketing, Content Marketing
Place of work : Concentrix Berlin - Komturstraße 18, 12099 Berlin
We are searching multilingual talents like YOU for our excellent Customer Service Team !
Become a Customer Service Advisor (m / f / d) for our service team at Concentrix Berlin and help us deliver exceptional customer experiences for one of the world’s biggest, most well-known and leading social media companies.
Working within our friendly and supportive team :
- Answer customer inquiries from advertisers and agencies (small and medium-sized businesses) in French
- Thanks to your professional customer advice and solution suggestions, the advertising effectiveness of your customers improves.
- Implementation of social media marketing measures via chat, email, telephone and social media messenger.
- You contribute to excellent customer service from the start and continuously develop ideas to improve customer satisfaction and the customer advertising experience.
Your Skills :
- Online advertising experience is desirable
- Experience in a service-related environment is desirable
- Excellent communication skills and knowledge of French (written and spoken minimum C1) and very good knowledge of English (minimum B2)
- Affinity for social media and active social media users
- Ability to multitask and high stress resistance
- Your Benefits;
- Benefit from our fixed salary of 2500€ / month gross*.
- We make you fit for support - a 7-week training course prepares you for customer support.
- Reliability is rewarded : Benefit from our monthly shopping card model
- Discover even more benefits and great opportunities in an international company that offers many opportunities
If you are looking for a new opportunity with an employer who really supports you, then start right now and apply directly here or write us an Email with your application documents to !
For more details, please contact the TA Team.
AGENTCNX
CNXEMEA
Location : Germany, Berlin
Germany, Berlin
Language Requirements :
English (Required), French (Required)
Time Type :
Interim Junior Customer Service Operations Agent 100% Remote (d/m/w)
Interim Junior Customer Service Operations Agent in der Rechnungsprüfung (m/w/d). Unser Customer Service ist nicht nur die erste Anlaufstelle für alle Anliegen unserer Kunden, sondern auch das Aushängeschild für das Image unseres Unternehmens. Mit deinem Engagement und einer Portion Benzin im Blut k...
Customer Care Agent - German or Dutch or French speaking (f/m/x/d)
Customer Care Agent - German or Dutch or French speaking (f/m/x/d). We are expanding our fleet, and with an increase in customers, we are looking for you to strengthen our Customer-Care-Team in full-time as a. You understand that quality lies within the detail, hence accomplishing customer requests ...
Customer Care Agent - German or Dutch or French speaking (f/m/x/d)
Customer Care Agent - German or Dutch or French speaking (f/m/x/d). We are expanding our fleet, and with an increase in customers, we are looking for you to strengthen our Customer-Care-Team in full-time as a. You understand that quality lies within the detail, hence accomplishing customer requests ...
Customer Service Agent (Technical Support) (m/w/d)
As an employee of our customer service in technical support, you will actively work on customer satisfaction and act primarily as external support for our customers with technical questions. Professional experience in the area of customer service, retail for electronic devices or in the repair ser...
100 % Homeoffice Customer Service Agent (m/w/d)
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, ...
Customer Care Agent (f/m/x/d) - German or Dutch speaking
Customer Care Agent (f/m/x/d) - German or Dutch speaking. Daher suchen wir zur Verstärkung unseres Customer-Care-Teams dich in Vollzeit als. Du nimmst Anfragen per Telefon und E-Mail in unserem Service Center im Schichtdienst entgegen und löst diese schnellstmöglich. Du weißt, dass Qualität im Detai...
Dutch or French Fast paced customer service role (m/f/d)
The Customer Service Team:There is no point in making 10 minute deliveries if a company does not offer their clients a customer service that is flexible enough to modify an order in progress or to organize the exchange of a product that doesn't suit in a few minutes, just like in any other store but...
Customer Service Agent (all genders) 100% remote in Griechenland
Customer Service Agent in Vollzeit (all genders). Du hast idealerweise relevante fachliche Erfahrungen im Bereich Customer Service / Customer Care; Wir freuen uns aber auch über motivierte Quereinsteiger. Europas größter Personal-Shopping-Service. Bezahlt wird nur, was behalten wird, ohne Service-Ko...
Customer Service Agent (m/w/d)
Auf unserem Weg zu „Jeder Mensch macht sich fit“, suchen wir Unterstützung für unser Customer Service Team bei der Bearbeitung aller aufkommenden Fragen und Anliegen unserer machtfit Bestandskunden. Kunden- und Serviceorientierung. Du verfügst über eine sehr starke Kunden- und Serviceorientierung, b...
Interim Junior Customer Service Operations Agent 100% Remote (d/m/w)
Interim Junior Customer Service Operations Agent 100% Remote (d/m/w). Interim Junior Customer Service Operations Agent in der Rechnungsprüfung (m/w/d). Unser Customer Service ist nicht nur die erste Anlaufstelle für alle Anliegen unserer Kunden, sondern auch das Aushängeschild für das Image unseres ...