Besedo Malta. Customer Support

Job Title : German Customer Support Specialist (Live Chat & Email)

Location : Malta (Hybrid)

Working Hours : 7 : 00 Midnight

Languages : C2 / Native German + B2 English

Who We Are :

We are a fast-growing international company looking for a German-speaking Customer Support Specialist to join our team in Malta. If you love helping people, solving problems, and communicating clearly without picking up the phone this could be your dream job!

What Youll Do :

Provide exceptional customer support via live chat and email .

Solve problems and guide customers efficiently with a friendly approach.

Document interactions and share insights to improve service quality.

Collaborate with colleagues to ensure a smooth customer experience.

Use your German and English skills daily while making a real impact.

What Were Looking For :

Native or C2-level German and B2 English.

Excellent written German skills and grammar .

Customer-first mindset and strong communication skills.

Ability to work hybrid in Malta and attend onsite training.

Must provide criminal record clearance or two references from previous employers.

EU Work Permit required.

Why Youll Love Working Here :

Competitive Salary : 1,400 euro net (German).

Level-based Career Progression : Opportunities for salary increases as you advance (Level 2 : 1,900 euro gross, Level 3 : 1,950 euro gross, etc.).

Quarterly Government Bonus : Approx. 130 euro added every 3 months.

Flight Ticket Reimbursement : Up to 200 euro after 6 months.

Free Transport : Multiple pick-up / drop-off points across Malta for easy commuting.

Accommodation Perks : Discounts via partner real estate agencies.

Extra Perks :

Relocation welcome (employees relocation costs covered; family costs are individual).

Fun, international work environment with growth opportunities.

Ready to Join Us?

If youre excited about delivering top-notch customer support and living in sunny Malta, apply today and start your adventure!