Account coordinator Jobs in Odenthal

Are you an experienced and strategic account manager with a true service first and analytical mindset Does a varied and challenging role in one of Europes fastestgrowing companies interest you If so then wed love to chat!

Role Background

Our Account Management team lies at the heart and soul of Wolt ensuring all our existing restaurant partners and Wolts success in Germany. As Wolt grows both in scale and scope of offering the strength of our account management engine must grow with it.

As an Account Management team member you will master the core functions of Account Management including developing strong relationships with our merchants answering partners queries and identifying new opportunities among existing restaurant partners. You will interact with merchants and look after them making sure their experience is seamless and they are set up for success!

Youre excited about this opportunity because you will

• Take care of your own restaurant portfolio.
• Be responsible for the overall restaurant relationship postonboarding which includes :

Be familiarised with building Account Plans and conducting QBRs with your merchants

Strong analysis of portfolio performance and frequent quality & satisfaction checks.

Provide datadriven analytical aftersales support to improve our merchants performance.

What we offer

Qualifications :

34 years experience in a clientfacing commercial role such as Account Management Sales or Marketing positions.

Commercial acumen with a consultative approach to client management : you understand the financial drivers of the industry and proactively identify opportunities that will ensure the growth of both your accounts while meeting the companys KPIs and financial targets.

Strategic mindset : you know how to prioritise and manage your accounts with an individualised short and longterm approach

Datadriven : Knowledge or previous exposure to analytical dashboards (ex. Looker Power BI) or datadriven decisionmaking.

Sales oriented mindset with strong (verbal and written) communication skills with an ability to build relationships.

Good timemanagement skills with a problemsolving attitude

Excellent interpersonal skills with the ability to adapt the tone to suit the audience.

High sense of ownership and proactivity

SQL knowledge

Advanced Microsoft Excel / Google Sheets knowledge

Fluent in German and excellent English skills.

Its even a plus if you have

Additional Information :

If you are excited about working in a highgrowth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going!

We will be reviewing applications on an ongoing basis so if this sounds like an opportunity you want to pursue apply today!

Please note that we do not accept applications sent by mail.   You should submit your application through our careers website!

Remote Work : Employment Type :

Fulltime

Key Skills

Children Activity,Customer Service,B2C,Ale,JavaScript,Asic

Department / Functional Area : Sales

Experience : years

Vacancy : 1