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About the Job

As a Field Quality Engineer (FQE), you will own and manage the customer product return process for quality and reliability issues for the EMEIA region. While advocating for TIs product quality, FQEs are the primary interface to customers and interact with TI product lines, manufacturing sites and central quality organizations on a daily base. You’ll be part of a very diverse and experienced team of Field Quality and Field Quality Application Engineers.

Main Responsibilities :

• Manage the customer product return process for quality and reliability issues. Review, triage and close customer returns efficiently
• Lead problem resolution and interface with TI’s business units and manufacturing sites to ensure that products meet or exceed TI’s quality and reliability standards
• Provide support to understand and clarify device quality issues in customer’s applications
• Manage automotive, industrial and consumer quality performance expectations
• Drive quality improvement through learning from customer issues and scorecards
• Conduct data analysis to identify emerging quality issues, use and help to develop automated reporting tools for cross-functional communication
• Prioritize and communicate TI Values & Culture and reflect them in front of customers

Minimum requirements :

Preferred qualifications :

Our offer for you :

Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment.