Field Quality Engineer m/f/d

About the Job

As a Field Quality Engineer (FQE), you will own and manage the customer product return process for quality and reliability issues for the EMEIA region.

While advocating for TIs product quality, FQEs are the primary interface to customers and interact with TI product lines, manufacturing sites and central quality organizations on a daily base.

You’ll be part of a very diverse and experienced team of Field Quality and Field Quality Application Engineers.

Main Responsibilities :

• Manage the customer product return process for quality and reliability issues. Review, triage and close customer returns efficiently
• Lead problem resolution and interface with TI’s business units and manufacturing sites to ensure that products meet or exceed TI’s quality and reliability standards
• Provide support to understand and clarify device quality issues in customer’s applications
• Manage automotive, industrial and consumer quality performance expectations
• Drive quality improvement through learning from customer issues and scorecards
• Conduct data analysis to identify emerging quality issues, use and help to develop automated reporting tools for cross-functional communication
• Prioritize and communicate TI Values & Culture and reflect them in front of customers

Minimum requirements :

Master degree in Electronics, Physics or equivalent

Preferred qualifications :

• Technical knowledge of semiconductor technologies, products and failure analysis
• Excellent communication and customer interaction skills
• Project management skills able to balance priorities efficiently
• Strong analytical mindset (data analyst) and scripting knowledge
• Structured and independent work style and comfortable of making decisions
• High sense of ownership and problem-solving attitude
• Knowledge of programming languages such as Python, Java, C++ or similar - as a plus
• Fluent in English

Our offer for you :

• Benefit from a competitive salary, yearly profit sharing (dependent on company success), flexible working hours, the ability to work from home, an unlimited contract from the beginning and many additional benefits
• Join an international work environment where your ideas count and where you can thrive in a diverse culture
• Explore a world of opportunities for your personal and professional development

Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment.