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Onsite IT Support Engineer L2 DE

Excis Compliance ltdGronau, NW, de

WE’RE HIRING FOR AN ONSITE IT SUPPORT ENGINEER AT GRONAU, GERMANY!.Excis is a global IT support leader, driven by innovation and collaboration.IT challenges and delivering exceptional user experien... Mehr anzeigen

Tech Lead Data Platform (m/w/d)

vir2storeGronau (Westfalen), Nordrhein-Westfalen, DE

Gestalte die Datenplattform der nächsten Generation.Millionen von Ereignissen aus verteilten Systemen effizient zu erfassen, zu verarbeiten und nutzbar zu machen, ist die zentrale Herausforderung d... Mehr anzeigen

KI Prompt Engineer/AI Consultant (m/w/d) – 100% remote

mycareernow GmbHGronau (Westf.), DE
Homeoffice

AZAV zertifizierter Bildungsträger mit klarem Fokus auf Projektmanagement und Künstliche Intelligenz.Unsere praxisnahen Weiterbildungen bereiten dich gezielt auf den nächsten Karriereschritt vor – ... Mehr anzeigen

Kalkulator Schlüsselfertigbau (m/w/d) | 70.000 - 100.000 €

Riverstate Premium RecruitingStadtlohn, North Rhine-Westphalia, Germany
Quick Apply

Seit über 100 Jahren realisiert das familiengeführte Generalunternehmen anspruchsvolle Gewerbe- und Betriebsgebäude mit eigener Planung, Festpreis- und Bauzeitgarantie.Die Kalkulation arbeitet dabe... Mehr anzeigen

Support Engineer (m/w/d)

amexus Informationstechnik GmbH & Co. KGAhaus, Nordrhein-Westfalen, Deutschland
Quick Apply

Hebe deine Karriere in der IT-Infrastruktur auf das nächste Level.Experten im Bereich IT-Systemadministration.Unser Team Infrastruktur & Service sucht dich an einem unserer Standorte in.Als inhaber... Mehr anzeigen

Werde KI-Spezialist:in für den modernen Arbeitsalltag (m/w/d)

Syntex GmbHGronau (Westf.), Nordrhein-Westfalen, DE

Das Syntax Institut ist ein AZAV-zertifizierter Bildungsträger für digitale Zukunftsberufe.Wir vermitteln praxisnahe Kompetenzen in Künstlicher Intelligenz, modernen Technologien und digitalen Arbe... Mehr anzeigen

Lead Consultant (m/w/d) SAP Data Engineering

Windhoff GroupGescher, North Rhine-Westphalia, Germany
Homeoffice
Quick Apply

Seit über 25 Jahren verwandeln wir bei der Windhoff Group.Business Intelligence bis zur KI-getriebenen Automatisierung.Dabei denken wir ganzheitlich: Wir begleiten unsere Kunden End-to-End, von der... Mehr anzeigen

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Onsite IT Support Engineer L2 DE

Onsite IT Support Engineer L2 DE

Excis Compliance ltdGronau, NW, de
Vor 7 Tagen
Stellenbeschreibung
Job Description
WE’RE HIRING FOR AN ONSITE IT SUPPORT ENGINEER AT GRONAU, GERMANY!


Excis is a global IT support leader, driven by innovation and collaboration. We are seeking a customer-focused and enthusiastic Onsite IT Support Engineer with a passion for solving IT challenges and delivering exceptional user experiences. This is a fully site-based role supporting one of our valued clients, including VIP users, where professionalism, technical expertise, and excellent communication are key.


  • Client in 190+ countries
  • 6000+ Engineers
  • 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!

What You Will Do:

  • Provide on-site support for desktops, laptops, printers, mobile devices, and peripherals.
  • Deliver high-quality customer service to all users, including VIPs, with confidence and professionalism.
  • Troubleshoot hardware and software issues across Windows platforms.
  • Build and deploy PCs, patch network points, and resolve printer and connectivity issues.
  • Maintain and update site-specific documentation and knowledgebase articles.
  • Collaborate effectively with internal support teams and third-party vendors.
  • Manage incidents, IMACs (Install, Move, Add, Change), and project-related tasks.
  • Use remote support tools and ticketing systems to track and resolve issues.


Requirements

What You Need:
  • Strong knowledge of Microsoft Windows operating systems (current and legacy).
  • Proficiency with Microsoft 365 applications (Word, Excel, Outlook, OneDrive, Intune, etc.).
  • Experience with Windows imaging techniques (network and local).
  • Familiarity with Active Directory and Azure Active Directory.
  • Skilled in desktop and printer configuration and troubleshooting.
  • Excellent interpersonal and communication skills—both written and verbal.




Benefits

Why Join Us?

At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career? Apply now to join Excis in Germany and be at the forefront of IT support excellence!




Requirements
Strong troubleshooting and client-side incident resolution skills Experience supporting VIP users Good understanding of Windows, macOS, Office 365, ITSM and other workplace applications and tools Knowledge of HAM processes Ability to prioritize tasks and manage multiple activities Strong customer-facing and communication skills LAN/WAN and server room equipment’s fundamentals knowledge Fluent in English and local language ITIL process knowledge preferred