Call center agent • detmold
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Are you an experienced professional with 3 to 10 years of experience in a complex role and with an MBA/MSc/MEng degree (or currently enrolled)? If you seek to make a meaningful impact and value a clear, accelerated career path, Amazon Pathways might be ideal for your next career step.
About the Program
Pathways is a three-year program designed to rapidly develop experienced professionals into Amazon's next Senior Operations Managers. In this time your scope grows from leading approx. 100 up to 800 employees and managers. Members are highly visible to senior leadership through exclusive mentoring. They can change roles, sites, and geographies. Through intense and challenging opportunities in our operations network, we will expand your leadership capacity. The lessons you learn and the credibility you gain will set you up for accelerated career growth and future executive leadership opportunities at Amazon.
We are currently hiring for several start dates in 2027 for different locations across our logistics network.
For more details visit
Key job responsibilities
- After a solid onboarding as a front-line manager, lead up to 4 managers and 400 employees
- Foster a strong Health and Safety culture
- Plan and allocate resources effectively while motivating your team
- Drive continuous improvement projects to enhance productivity, quality, and customer experience
- Be accountable for operational goals, strategic planning, and forecasting
- Collaborate with senior management and support teams to achieve business objectives
A day in the life
In this role you manage teams and processes in our Operations organization. You will start in our Fulfillment Center in Horn-Bad Meinberg or Sort Center in Eggolsheim. Please expect to change the location during the course of the three year program.
For a visual insight into how our networks operate, please join us on a video tour through one of our fulfillment centers:
Benefits
Benefits can vary by location including but not are not limited to:
- Relocation package
- Deutschlandticket (unlimited use of local trains and public transport within Germany)
- An Amazon.de Discount Code
- Family care benefits and life insurance
- Employee Assistance Program providing free confidential support encompassing mental health, life events, everyday living and financial matters
- Medical Benefits abroad when embarking on international business travel
- Employee Led Groups to build communities and bring employees together across the world (read more on
BASIC QUALIFICATIONS
- Work a flexible schedule including weekends, nights, and holidays
- A minimum of B2 in German
- Currently has, or is in the process of obtaining, a MBA or equivalent Master's level education degree
- 3+ years of professional or military experience
PREFERRED QUALIFICATIONS
- Experience successfully leading and developing a team of direct and indirect reports
- Work experience or degree in engineering, supply chain management, operations, engineering, analytics, or a related field
