Client success manager Jobs in Allershausen

Trusted by over 5,000 customers worldwide, Corsearch delivers AI-powered data, deep analytics, and professional services that support brands to market their assets, drive growth, and optimise brand presence against infringement.

Corsearch enables brand owners to discover, monitor and control the use and misuse of their brands and associated products and services online and is the industry market leader.

Corsearch does this in an increasingly complex global digital environment, with online brand protection solutions that cover everything from anti-counterfeiting to anti-piracy.

Do you get excited when hearing about trademarks and brand protection news? YES?! So do we! At Corsearch, there’s no pushing trademark solutions and brand protection from our thoughts. We’re thinking about coined trademarks in the car, a detailed design search over lunch, counterfeits while sitting with the in-laws, and anti-piracy while working out

We are a mission-led company, driven by a passion for making the world better and safer for our brand customers and their consumers. It’s what we do. And people come to Corsearch to be challenged, developed, supported, and valued 👍

The Role

At Corsearch, our client relationships are our top priority. So, we’re looking for an experienced Strategic SaaS Account Manager who is proactive and passionate about Corsearch, our products and services, and most importantly, our clients.

We will provide a flexible work environment in which you will be able to work remotely. In addition, you will have the opportunity to travel to client meetings, industry events and join committees to advocate for brand owners and understand the emerging trends within the industry that could ultimately impact your clients.

Responsibilities and Duties

• Own the Commercial relationship for your client base in the DACH region with a focus on maintaining and growing revenue
• Achieve assigned sales targets by collaborating with customer success managers and client managers to deliver the best-in-class trademark service to your clients
• Review accounts to identify cross-sell and up-sell opportunities (new services, greater penetration into the account)
• Negotiate and convert up-sell and cross-sell opportunities
• Keep Salesforce.com updated with timely, relevant, and accurate information
• Manage renewal of contracts, engaging in commercial discussions and confirmations towards the end of the lifecycle – each renewal that has an upsell opportunity / potential pricing discussion
• Understand fiscal year / budget cycles for client in your respective territory.
• Manage price increases
• Articulate any new products and services and their value proposition

Essential

Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We welcome applications from all individuals regardless of race, nationality, religion, gender, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. Together, we are working proactively to build a workplace where everyone can belong and be at their best selves. Together, we make an Impact.