Client success manager Jobs in Eppertshausen

Position Description :

CGI is a European leader in Space Ground Segment systems and services in the domains of Earth Observation Navigation Satellite Communications Space Safety and Mission Operations. We provide critical services and solutions to European & national agencies and institutions the scientific community the commercial sector as well as to the wider public. We are both major contributors to and act as thought leaders in several key European space initiatives including the Copernicus and Galileo programs designing and developing cutting edge solutions for our clients.

The European Space market is dynamic evolving and rapidly growing. CGI is now looking to further expand our business in this area building on our more than 40year successful heritage. We are therefore seeking a Project Manager (m / f / d) to support this growth.

As a Project Manager (m / f / d) you will get insights into our activities within our ground segment services infrastructure and software business working directly together with our clients in the Space domain. You will have endtoend responsibility of one or more of our projects both towards the client and towards our internal organization. You will be responsible for managing the projects client the project team and you will ensure that the project schedule is executed inline with everybodys expectations considering scope cost and time. risk change supplier and procurement management will be as important as managing the quality within the project. Outstanding communication skills in front of the various stakeholders will be of great importance. Besides the usual controlling activities on your project(s) monitoring and reporting progress towards the client and CGIs internal management is key for the role.

Your future duties and responsibilities :

As a Project Manager (m / f / d) you :

will ensure that the project deliverables are provided in time in cost and inline with the quality expectations.

develop and manage an integrated project plan with realistic and effective schedules financial budgets resources and risk mitigations to meet milestones and contractual obligations.

will engage with your clients identifying needs and opportunities and leading change.

act as a servant project leader who leads through context empowerment and enabling of your project team.

will identify and manage project risks and opportunities.

will effectively manage stakeholder relationships with our customers and partners.

support negotiation of contract changes

lead communication and reporting with customers and suppliers.

ensure scope change and claim management throughout the project lifecycle.

are accountable for planning and of projects with multidisciplined teams (engineering testing quality accounting) ranging in size and complexity.

document and communicate project progress and status to all stakeholders.

You will receive extensive support and training to equip you with the CGI tools for project managers.

Required qualifications to be successful in this role :

Proven record of 5 years having managed endtoend IT infrastructure and software projects ideally in the space domain.

Ability to work closely with technical teams to understand and grasp concepts and issues and translate those to schedule and cost impacts with a balanced approach to risk.

Proven experience of implementing and managing project contracts.

Experience in a variety of project management frameworks including Agile.

Project Management Certification through PMI IPMA or similar.

Knowledge of space mission systems engineering (e.g. ECSS) or MBSE is a big plus.

Experience in leading and managing diverse multidisciplinary engineering teams.

Excellent communication leadership and negotiation skills.

Networked thinking planning skills assertiveness and high resilience as well as a curious and open mindset.

Proven ability to deliver solutions under pressure and to tight timescales.

Technical affinity is a plus.

Fluency in spoken and written German & English.

What we offer

CGI offers our employees an exciting and flexible work environment in which to build their careers. This is especially reflected within our Space business which offers a corporate culture built around diverse teams international collaboration flat hierarchies and open communication.

CGIs values emphasise our commitment to work in partnership with our clients by providing objectivity and integrity in all of our undertakings whilst also delivering quality solutions and services. We also place a strong focus on Corporate Social Responsibility encouraging and supporting our employees in the continuous improvement of the economic social and environmental wellbeing of the communities in which they live and work. This is further reflected in the companys commitment to be carbon neutral by 2030.

Consistent with our dream of creating an environment in which we enjoy working together CGI is committed to fostering and maintaining professional workplaces that respect the dignity of all members. CGI is unconditionally inclusive and we are constantly evolving and creating new network that support and promote the richness of our diversity equity and inclusion across our organization.

In addition to the above CGI offers the following :

At CGI we view our professionals as company owners. A set percentage of your salary can be invested in CGI shares and CGI matches your contribution up to a set maximum.

Flexible working hours and conditions to optimise your work / life balance 35h40h / week) 30 days of holidays numerous special leave days (e.g. wedding birth relocation etc.

In addition sabbatical or parental leave is supported.

Company car & bicycle leasing schemes

JobTicket for public transport throughout Hessen for both business and personal use

Emergency childcare support

Corporate benefits providing attractive CGI employee discounts from wellknown brands and providers.

A strong focus on continued learning and development

An exciting challenging and diverse environment where you can grow your career as part of a great team

A great corporate culture built around international collaboration flat hierarchies and open communication

A company committed to be carbon neutral by 2030 with a strong focus on Corporate Social Responsibility contributing to the communities we live in.

LIPK1

What you can expect from us :

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and wellbeing and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Required Experience :

Key Skills

area management,Employee Evaluation,Cold Calling,Construction Experience,Management Experience,Profit & Loss,Territory Management,Restoration,Sales Management,Budgeting,Leadership Experience,Mentoring

Employment Type : Full-Time

Experience : years

Vacancy : 1