Client success manager Jobs in Gauting

Overview

The Senior Business Development (BD) Manager serves as a key interface to uncover and cultivate client business opportunities that result in revenue for WuXi AppTec. The Sr. BD Manager has a strong understanding of all aspects of Medical Device business and may assist in the development and training of new Business Development Managers and Business Development Associates.

Responsibilities

• Manages and grows a defined list of accounts, which may be located beyond a specific geography, by presenting WuXi AppTec’s Medical Device Testing services to potential and existing clients.
• Applies marketing information, CRM information, prospecting and face-to-face meetings to efficiently identify prospective sales opportunities.
• Collect and disseminate accurate information from clients to provide timely quotations to secure new projects.
• Conducts follow up sales activities post-quotation for the purpose of expediting client decisions.
• Complete relevant reports and update Client Relationship Management (CRM) tool in a timely manner.
• Collaborates with and communicates regularly with Field Services, Project Managers and the Client Success team to ensure customer expectations are understood and being met.
• Increase revenue to meet established territory target goals.
• Assist in the development of new BD Managers using specific training tools and joint travel as necessary
• Mentor new BD Managers regarding operations and sales procedures
• Provide feedback to Sales Director on process improvement and sales strategies implementation
• May be selected to participate in selected committees as a liaison to the field sales team and provide feedback to the Sales Director
• May Participate in interview process of new employees
• Normally receives minimal instructions on routine work and detailed instructions on new assignments.
• Contributes to the overall sales organization and to the achievement of sales goals
• Other duties as assigned

Qualifications

Knowledge / Skills / Abilities :

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by Management.