Client success manager Jobs in Großpösna
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Client success manager • großposna
Training Administration Team Leader (GP Strategies) Germany, Leipzig / Berlin - hybrid
Learning Technologies GroupLeipzig, DEHybrid (Remote and In Person)- Gesponsert
Key Account Manager for Health & Life Science Software Solutions (f / m / x)
ZEISSLeipzig, GermanyCustomer Success Manager / Inside Sales Orthodontics (m / w / x)
Straumann GroupLeipzigService Success Manager (gn)
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ShaarConsultingLeipzig, Sachsen, DE- Gesponsert
Key Account Manager - Molecular Diagnostics
PharmiwebLeipzig, DEHead of Customer Success
Legartis Technology AGLeipzig, Sachsen, DEJunior Account Manager / Customer Success Manager im Online Marketing (m / w / d)
StröerLeipzig- Gesponsert
Client Support Specialist mfd
SportradarLeipzig, Saxony, GermanySenior Consultant (m / w / d) oneHXM Support (Success Factors EC)
Empleox GmbHLeipzigCustomer Success Manager (m / w / d) | Teilnehmerbetreuung | Bildungsinstitut für Social Media
Distart Education GmbHLeipzig, Saxony, GermanySenior Data Analytics Technology Consulting (up to Director level) (m / f / d)
EpamLeipzig, GermanyKey Client Executive (m / w / d) Industrieversicherungen
DE001 Marsh GmbHBerliner,LeipzigCustomer Success Representative (m / w / d)
dokSAFE GmbHLeipzig, Saxony, GermanyClient Manager / IT-Administrator (m / w / d) – 100% Homeoffice möglich
digit xperts GmbHLeipzig, Sachsen, DEMedia Campaign Manager (m / f / d) - Retail Media / Travel Media
Invia GroupLeipzig, DE- Gesponsert
Account Executive mwd
WoltLeipzig, Saxony, GermanyProduct manager
Top Remote TalentLeipzig, Saxony, .DETraining Administration Team Leader (GP Strategies) Germany, Leipzig / Berlin - hybrid
Learning Technologies GroupLeipzig, DEHybrid (Remote and In Person)- Homeoffice
We’re looking for an experienced Training Administration Team Leader to join us and lead our Learning Administration Team on an exciting new project.
You’ll lead a team of Learning Administrators and Senior Learning Administrators that provide administrative and operational support for Learning interventions and will be the main point of contact with our client, ensuring that all services are delivered meeting or exceeding the agreed service levels.
This is a hybrid role requiring a minimum of 1 day each week at our client's site in Leipzig, with occasional travel to other offices in Berlin and Debrecen (Hungary).
Job summary
- Line Management responsibility of the nominated resources ensuring quality services are delivered to the client as per local needs / regulatory requirements including leading the Quality Assurance activities.
- Attend and run weekly / monthly meetings with Country, Regional and Global teams as needed to ensure open and clear communication levels are maintained.
- Manage relationships with each Client / Stakeholder to ensure customer satisfaction is met or exceeded based on the specific contractual / expected needs.
- To lead and manage project teams as designated to ensure that assigned projects are delivered effectively, within budget, to contract and on schedule.
- Evaluate, pilot and deploy solutions to all Stakeholders satisfaction.
- To define, develop, adhere to and continually review and improve policies and procedures as defined by GP Strategies or the client.
- To continually review all operational workflow to improve the Speed of processing, the Quality of the work and the Learner experience.
- To support the preparation of monthly budgetary reporting in coordination with the Account / Country Managers and the Finance department.
- To lead and produce all appropriate Management Intelligence associated with the services being delivered as well as managing all Governance related activities around the Processes and Tools being used.
Qualifications
You’ll be an accomplished, bi-lingual (German and English are essential) Team Leader / Manager with experience of leading a team in a Human Resources or Learning environment.
Ideally, you’ll also have