Client success manager Jobs in Iffezheim

Everything we do, starts with you. Together with you, we build the most human-centric fintech. To enable everyone’s future financial growth.

We are looking for a  Client Onboarding Project Manager Collection- (m / f / d)  (unlimited, full-time). Join our team at our location in Berlin, Baden-Baden or Verl – flexible working conditions available.

Key responsibilities and main tasks :

Full E2E accountability for entire larger merchant / client onboardings in the BU Collection, leveraging existing processes

Acts as a bridge between client and internal functional or business units, ensuring alignment and understanding, and identifying development needs together with Sales and Technical Sales

Coordination of internal stakeholders (Sales, Risk Governance, Operational Finance, Technical Implementation, Key Account Management, Product and others) throughout the onboarding of new merchants and partners while providing the client with a clear communication and transparency throughout the process

Monitors the progress of onboarding tasks, provides regular updates, and drives transparency of the onboarding process within the organization

Skills and qualifications :

You have a degree in Business Administration, Business Informatics or a comparable education

5+ years' work experience in roles such as project manager, account manager, or similar positions

Great understanding of the Debt Collection Products, such as Debt Colleciton, International Collection or Debt Purchase

Skilled communicator with experience in networking with various stakeholders at different levels within a cross-functional organization

A good understanding of our business is considered an advantage

A proactive individual with a strong drive to complete assignments and a positive "can-do" attitude, focused on client needs

You are fluent in English and German, Dutch is beneficial

The team!

We are establishing our Global Operations Excellence, including the Client Onboarding team. Here, we provide state-of-the-art onboarding for Riverty's products. You will collaborate with onboarding, technical implementation, and project managers to streamline and automate processes. Our international team includes colleagues from the Nordics, Germany, and the Netherlands, with a mix of senior and junior professionals.

About Riverty : Who we are

A world where business meets the needs of humanity. Where financial technology makes a difference. Where everyone is in control of their own financial story. At Riverty, we’re building it, together. A team of more than 5,000 experts in 13 countries, we’re finding smarter, simpler, seamlessly connected ways to manage money. From flexible payments to smarter accounting and debt collection, our holistic solutions empower everyone to live their best financial lives. It’s time to enter a new era of economic freedom.

We keep what we promise :

More information on riverty.com / careers. Are you already convinced? Then we look forward to receiving your online application – with just a few clicks.

We look forward to applications from candidates who contribute to the diversity of our company. We relate diversity in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.

Company : Riverty Services GmbH

Country : Germany

State / Region : Baden-Württemberg

City : Germany multi-location

Postal Code : 76532

Job ID : 272689