Customer agent Jobs in Weinböhla
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Customer agent • weinbohla
Customer Support Engineer (Reutlingen)
ASMLDresden, GermanyCustomer Service Agent (m / w / d)
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Customer Service Representative mwd
AvantorDresden, Saxony, GermanyCustomer Support Engineer (Reutlingen)
ASMLDresden, Germany- Vollzeit
The role of Customer Support Engineer is located fully onsite in Reutlingen, Germany . This position requires working in flexible shifts, including weekends and extended hours. If you do not live in the vicinity, you are expected to relocate to Reutlingen.
Does this fit with what you are looking for? And are you :
- Challenged by complex technical products and realizing improvement processes in a customer service environment?
- Able to analyze and understand failure modes of technical parts?
- Able to determine possible root causes together with a team of technical experts?
- The proud owner of a high-quality mind-set?
If so, then the job as Customer Support Engineer within ASML’s Business Line ‘Mature Products and Services’ may be right for you!
Role and responsibilities
As Customer Support Engineer, you are responsible for the installation, qualification, reparation, and maintenance of the ASML systems at our customer site. To be precise, you will :
Education and experience
We're looking for candidates with at least a finished bachelor's degree in a technical field like : (Applied) Physics, Mechatronics, Electronics, or comparable (Staatlich gepruefter Techniker). Besides the educational background, we expect you to have :
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills :
Other information
It is obligatory that you have a valid driver’s license. In case customer demand is changing, you may be requested to change to travelling engineer, which will require 60% of time traveling across EU to conduct the work at the customer.
This shift consists of a rolling week of 8 days, built up the following way :
Need to know more about applying for a job at ASML? Read our .
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our .