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Customer associate • berlin

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Customer Experience Manager

platoBerlin, Berlin, DE

Your own customers from day one, and the chance to learn how to make AI software work inside real companies.Our customers are mid-market distributors, many of them using AI software for the first t... Mehr anzeigen

Praktikum Customer Success

getmomoBerlin, Germany
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Als Praktikant:in im Bereich Customer Success spielst du eine zentrale Rolle bei der Betreuung unserer Neukunden und trägst aktiv dazu bei, unseren Onboarding-Prozess weiterzuentwickeln.Operatives ... Mehr anzeigen

Founder's Associate

heidi systemsBerlin, Germany
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Heidi Systems baut das Energy-OS für Real Estate.Dafür digitalisieren wir einen der letzten großen analogen Märkte Europas und schaffen die Infrastruktur für intelligentes Energiemanagement in Gebä... Mehr anzeigen

Customer Success Manager

arc intelligenceBerlin, Germany
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ARC Intelligence is building the AI-native Finance OS for modern mid-market corporations.We help finance teams manage planning, forecasting, reporting, consolidation, and performance management acr... Mehr anzeigen

Founder's Associate

aniva healthBerlin, Germany
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Aniva is your personal health concierge, making health data actionable.One of Europe's most comprehensive blood panels under €200, live in 20+ locations across Germany and Finland.Built for people ... Mehr anzeigen

Kundenbetreuung / Customer Service / Customer Success (m/w/d)

credicomBerlin, Germany
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Experte für individuelle Kreditlösungen.Wir unterstützen Kundinnen und Kunden, die bei klassischen Banken oder Vergleichsportalen keine Lösung gefunden haben – mit einem starken Netzwerk aus Banken... Mehr anzeigen

Customer Success Manager - Berlin

hi bobBerlin

Being a Bobber means bringing your whole self to work - whether you're bubbly, shy, funny, bold, or something in between.We want you to feel confident to do your best work here.HiBob is a fast-grow... Mehr anzeigen

Founders' Associate

9xBerlin, Germany
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Berlin-based company specialized in AI training for business professionals.From writing prompts to building AI agents, we train teams on how to leverage AI at work with async courses, workshops and... Mehr anzeigen

(Sr.) Customer Success Manager

karedoBerlin, Germany
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Karedo ist ein profitables, schnell wachsendes Startup aus Berlin.Seit dem Start 2025 haben wir über 1.Umsatz (ARR) erreicht (Stand Sept, 2026).Wir entwickeln KI-Software für Rechtliche Betreuer, s... Mehr anzeigen

Customer Support Agent

happy customersBerlin, Germany
HomeofficeHomeoffice
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Multilingual Customer Support Agent (m/f/d) – Remote (Europe).Werkstudent / Part-time / Minijob / Freelance / Full Time (depending on project needs).English + Native or Professional Proficiency in ... Mehr anzeigen

Associate Director, Customer Compensation & Policy

hello freshBerlin, Berlin, Germany

Within Global Customer Experience (GCX), our mission is to advance the HelloFresh customer relationship from reactive resolution to proactive, trust-building service.The compensation function sits ... Mehr anzeigen

Junior Customer Success Manager | Associate (m/w/d)

superchatBerlin, Germany
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Bei Superchat gestalten wir neu, wie Unternehmen mit ihren Kund:innen kommunizieren.KI wird dabei immer mehr zum Motor dieser Kommunikation.Integrationen sind das, was diesem Motor echte Power gibt... Mehr anzeigen

Customer Service

cross border talentsBerlin, Germany
HomeofficeHomeoffice
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Work and Live in Greece, Portugal, Spain, or Bulgaria.Are you fluent in English or another European language? Ready to take your career abroad and enjoy a new lifestyle in Southern or Eastern Europ... Mehr anzeigen

Founder's Associate

gemma analyticsBerlin, DE

Gemma Analytics hilft Scale-ups und mittelständischen Unternehmen, mit Daten und KI echte Ergebnisse zu erzielen.Als Founder's Associate arbeitest du eng mit unserem Gründer und den Managing Princi... Mehr anzeigen

Founder's Associate

blingBerlin, Germany
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Bling ist Deutschlands führende Familien-Finanz-App: Taschengeldkarte, Sparfunktionen und Finanzbildung für über 150.Auf dieser Infrastruktur bauen wir gerade zwei B2B-Ventures auf und du arbeitest... Mehr anzeigen

 • Neu!

Founder's Associate

sphairaBerlin, Germany
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Sphaira is a Physical AI company building the intelligence layer for machines operating in human environments.Our platform lets robots perceive, decide, and navigate complex indoor spaces like hosp... Mehr anzeigen

Customer Service Mitarbeiter/in

nomadifyBerlin, Germany
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Arbeiten im Ausland – Portugal (12 Monate).Customer Service Representative – German Speaker.Portugal (Lissabon / Porto – je nach Projekt).Du möchtest ein Jahr im Ausland leben, internationale Beruf... Mehr anzeigen

Customer Services Associate M/W/D

disBerlin, federal republic of germany, Germany

Sie begeistern sich für exzellenten Kundenservice und möchten Teil eines innovativen Fintech-Unternehmens werden? Dann bewerben Sie sich jetzt als Customer Service Mitarbeiter (m/w/d)! Wir bei der ... Mehr anzeigen

 • Gesponsert • Neu!

Bilingual Customer Service Representative (Canada)

telus digital europeBerlin, de

Client Services Representative.The Client Services Representative (CSR) position is responsible for ensuring pleasant and seamless client experiences via inbound & outbound calls, and if applicable... Mehr anzeigen

 • Gesponsert

Founders Associate

homely 24Berlin, Germany
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Homely steht für stilvolle Serviced Apartments im Herzen Berlins.Wir kombinieren Hospitality, Design und Technologie, um ein neues Level an Gastfreundschaft zu schaffen – unkompliziert, persönlich ... Mehr anzeigen

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Customer Experience Manager

Customer Experience Manager

platoBerlin, Berlin, DE
Vor 8 Tagen
Stellenbeschreibung

Your responsibilities

Your own customers from day one, and the chance to learn how to make AI software work inside real companies.

Our customers are mid-market distributors, many of them using AI software for the first time. Getting them live and making Plato part of their daily work turns a pilot into a long-term partnership. That's your job.

In this role you will:

  • Own a portfolio of customers, from onboarding to long-term partnership.
  • Lead onboardings and trainings with sales teams at our customers.
  • Track customer health, act early, and spot expansion potential for Sales.
  • Work with Sales, Solution Engineering and Product, and bring customer feedback straight back into product.

Your qualifications

  • 1+ year of experience in a fast-paced environment, ideally in customer success, account management or consulting.
  • You enjoy working with customers and can explain things so they click.
  • You're structured, reliable and curious about AI and technology.
  • Native German, fluent English, based in Berlin.

Why us?

  • Your own customers from day one. Real accounts, real responsibility.
  • Learn how AI really gets adopted. One of the most in-demand skills right now.
  • Grow fast as we build our CX organization, coached by our Customer Experience Lead.
  • Top-of-market compensation, plus meaningful equity.
  • Close to the founders at a fast-growing AI startup backed by Atomico and Cherry Ventures ($14.5M seed).
  • Great team, great perks. Weekly team lunches, dinner on us when we work late, a sports membership and regular team events.

About us

Plato is building the AI operating system for distribution. We closed a $14.5M seed round backed by Atomico and Cherry Ventures, and we're growing fast. Our customers are mid-market distributors who've never been exposed to cutting-edge AI software - we're changing this, starting with sales.

We're a small, high-conviction team of engineers and operators. Decisions get made fast, the work is real, and there's no hiding behind the process.