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Customer care manager Jobs in Nürnberg

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Customer care manager • nurnberg

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Customer Success Manager - Energy & Geospatial technology (German-speaking)

Customer Success Manager - Energy & Geospatial technology (German-speaking)

Gilytics AGNürnberg, Germany
Our cutting-edge cloud platform automates routing, design, and analysis for everything from power lines to hydrogen networks. Scrollen Sie nach unten, um einen ausführlichen Überblick über diese Ste...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Manager Customer Marketing

Manager Customer Marketing

Paessler AGNuremberg, DE
Manager Customer Marketing (all genders).Paessler is looking for an experienced Customer Marketing Manager who’s ready to help thousands of IT teams get more value from PRTG every day.You’ll own th...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Care Specialist (m / w / d)

Customer Care Specialist (m / w / d)

DIS AGNürnberg, Bayern, Deutschland
Mitarbeitern weltweit zählen wir als DIS AGzu den größten Professional Recruitment Anbietern.Wir bringen Fach- und Führungskräfte mit führenden Unternehmen zusammen. Als Tochter der Adecco Group kom...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
German-Speaking Customer Support Malta

German-Speaking Customer Support Malta

NordicrecruitersNuremberg, Bavaria, Germany
Are you ready to take your German language skills to an international environment while living on one of the Mediterraneans most beautiful islands We are looking for a. German-Speaking Customer Supp...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Enterprise Account Manager Sales Manager ACH (mfd)

Enterprise Account Manager Sales Manager ACH (mfd)

AbbottNürnberg, Bavaria, Germany
At Abbott were committed to helping people live their best possible life through the power of health.For more than 135 years weve brought new products and technologies to the world in nutrition ...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
  • Gesponsert
Sales Manager Industrial - EMEA (m / w / d)

Sales Manager Industrial - EMEA (m / w / d)

VIA optronicsNürnberg, Bavaria, Germany
Wir suchen aktuell : Sales Manager Industrial - EMEA (m / w / d) in Nürnberg Sales Manager Industrial - EMEA (m / w / d)VIA optronics is a successful, dynamically growing international company with producti...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Customer Care Specialist (m / w / d) Hybrid & Workation

Customer Care Specialist (m / w / d) Hybrid & Workation

Smart City System Parking Solutions GmbHFürth, Bavaria, Germany
Quick Apply
Mobilitätslösungen spezialisiert hat.Seit unserer Gründung im Jahr 2017 ist unser Team auf 42 engagierte Mitarbeiter : innen gewachsen. Gemeinsam haben wir bereits über 90.Parkflächen in der DACH-Regi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Sales Manager Health­care (m / w / d)

Senior Sales Manager Health­care (m / w / d)

msgNürnberg
Senior Sales Manager Health­care (m / w / d) Für den Standort : Berlin, Braun­schweig, Chem­nitz, Düssel­dorf, Essen, Frank­furt, Görlitz, Hamburg, Hannover, Ingol­stadt, Karls­ruhe, Köln, München, Müns...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Croatian Speaking Customer Service Representative

Croatian Speaking Customer Service Representative

Essence Coaching GroupNuremberg, Bavaria, Germany
Croatian Speaking Customer Service Representative.Monday Sunday 09 : 00 19 : 00 (rotational shifts).Fixed-term contract (8 months). Are you a Croatian speaker ready for an international career move Join...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Clinical Sales Specialist Germany

Clinical Sales Specialist Germany

Distalmotion SANuremberg and surrounding area, BY, DE
Homeoffice
Quick Apply
Join Us in Empowering Access to Robotic Surgery.At Distalmotion, we believe patients deserve best-in-class minimally invasive care. Our mission is to empower access to the benefits of robotic surger...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
German Customer Support Specialist, Athens Greece

German Customer Support Specialist, Athens Greece

Cross Border TalentsNuremberg, Germany
Start an Unforgettable 2026 Under the Mediterranean Sun.If you want 2026 to be the year you elevate your career.Athens is the perfect place to begin. Imagine building your future in a city where anc...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Customer Support Representative

Customer Support Representative

CbtalentsNuremberg, Bavaria, Germany
Customer Support Representative (Dutch Speaking).February 2026 16 February 2026.Rotative shifts Monday to Saturday 08 : 0020 : 00. We are looking for Dutch-speaking Customer Support Representatives to ...Mehr anzeigenZuletzt aktualisiert: vor 23 Tagen
Senior Project Manager (m / w / d) Customer Projects

Senior Project Manager (m / w / d) Customer Projects

Körber GroupNuremberg, Bavaria, Germany
Sie sind zuständig für die Projektleitung unserer Kundenprojekte im In- und Ausland während der Angebots- und Abwicklungsphase gemäß den gültigen PM-Richtlinien. Als Projektleiter haben Sie die Gesa...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
Consultant Customer Care – Microsoft Dynamics 365 FSCM / F&O / AX (m / w / d)

Consultant Customer Care – Microsoft Dynamics 365 FSCM / F&O / AX (m / w / d)

xalutionNürnberg, BY, DE
Du betreust und entwickelst die ERP- und Microsoft-Dynamics-365-Lösungen unserer Kunden kontinuierlich weiter.Dabei arbeitest du eigenverantwortlich an produktiven Kundensystemen, hast direkten Kun...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer-Care-Mitarbeiter (m / w / d)

Customer-Care-Mitarbeiter (m / w / d)

I. K. HofmannRoßtal
Customer-Care-Mitarbeiter (m / w / d) .Customer-Care-Mitarbeiter (m / w / d).Bearbeitung von Retourenanfragen und -prozessen. Kommunikation mit Kunden zur Klärung von Rücksendungen und Umtauschwünschen.Prü...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Pflegefachkraft Palliative Care (w / m / d)

Pflegefachkraft Palliative Care (w / m / d)

Korian Deutschland GmbHVeitsbronn, DE
Respekt um jene, die uns anvertraut werden.Unsere Werte – Vertrauen, Initiative und Verantwortung – leiten unsere tägliche Arbeit und wir suchen engagierte Menschen wie Dich, die diese Werte teilen...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer-Care-Mitarbeiter (m / w / d)

Customer-Care-Mitarbeiter (m / w / d)

Hofmann PersonalRoßtal
Bearbeitung von Retourenanfragen und -prozessen.Kommunikation mit Kunden zur Klärung von Rücksendungen und Umtauschwünschen. Prüfung und Dokumentation von Retouren.Bearbeitung von Reklamationen und ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
ServiceNow Customer Workflows Business Lead (mwd)

ServiceNow Customer Workflows Business Lead (mwd)

DevoteamNürnberg, Bavaria, Germany
Du willst digitale Transformation auf Enterprise-Niveau gestalten statt nur darüber zu sprechen Du möchtest strategisch beraten Geschäftsbereiche entwickeln und moderne Customer Workflows auf einer...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Sales Manager Industrial - EMEA (m / w / d)

Sales Manager Industrial - EMEA (m / w / d)

VIA optronics GmbHNürnberg, DE
VIA optronics is a successful, dynamically growing international company with production sites in Germany, China, and Japan, as well as an additional research and development site in the Philippine...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
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Customer Success Manager - Energy & Geospatial technology (German-speaking)

Customer Success Manager - Energy & Geospatial technology (German-speaking)

Gilytics AGNürnberg, Germany
Vor 3 Tagen
Stellenbeschreibung

we are transforming how energy, telecom, and transport infrastructure is designed. Our cutting-edge cloud platform automates routing, design, and analysis for everything from power lines to hydrogen networks.

Scrollen Sie nach unten, um einen ausführlichen Überblick über diese Stelle zu erhalten und darüber, was von den Bewerbern erwartet wird Bewerben Sie sich, indem Sie auf die Schaltfläche Bewerben klicken.

We’ve earned international recognition and continue pushing the limits to deliver unmatched value to our clients.

Our goal? To be the standard for automated infrastructure design and make planning more transparent, digital, and accessible.

We’re looking for a Customer Success Manager to join our growing international team. If you’re passionate about customer relationships in the energy sector and love bridging teams to drive innovation, we want you!

Tasks

Responsibilities

Understand our role in the industry

  • Shape the Next Generation of Infrastructure : Master the complexities of linear infrastructure planning, collaborating with the Gilytics team and our customers to drive transformative change.
  • Become a Visionary Connector : Engage with industry leaders at key events, translating their needs into innovative solutions that redefine infrastructure planning.
  • Create a Dynamic Customer Partnership : Develop a strategic customer engagement model that fosters continuous collaboration and empowers our customers to achieve their vision.
  • Contribute to AI strategy

Serve our customers

  • Accelerate Customer Onboarding : plan and execute software roll-outs for new customers, ensuring a smooth onboarding experience.
  • Foster Product Adoption Through Expert Training : conduct regular training sessions and provide updates on new product features to our customers.
  • Lead Problem-Solving Workshops : organize workshops for customers focused on use cases and best practices, collaborating with the technical team to address specific challenges.
  • Build a Dynamic Customer Community : Design and execute engaging customer events, fostering collaboration and knowledge exchange.
  • Architect Future-Proof Solutions : Identify customer pain points and design seamless product integrations that drive efficiency and innovation.
  • Be the Customer's Strategic Partner : identify customers’ needs and create a vision of how our product integrates into processes and existing IT landscapes.
  • Translate Vision into Reality : Advocate for customers and resolve customer issues with the help of Gilytics product development team
  • Connect the Innovation Dots : Bridge the gap between sales, customers, and product development, ensuring a cohesive and dynamic innovation cycle
  • Ignite Continuous Engagement : keep clients engaged and regularly using Gilytics products

    • Be a strong member of the team

  • Champion Customer Priorities : Manage and prioritize requests with laser focus, collaborating with product development to deliver rapid solutions.
  • Drive Strategic Revenue Expansion : Identify upselling opportunities and ensure seamless subscription renewals, maximizing customer lifetime value .
  • Be the customer support champion : Optimize the customer support process for efficient handling of inquiries and ongoing improvement of customer experience.
  • Pioneer Customer Success Metrics : Define and measure key performance indicators, shaping the future of customer engagement at Gilytics.
  • Empower Sales & Marketing with Product Expertise : Educate and support the Marketing and Sales Team to ensure product related customer communication can be completed in an efficient and timely manner.
  • Team Building : Travel to meet with the team in our office in Valencia.

    • Requirements

    Qualifications

    Education & Technical Background

  • Master’s degree in Geoinformatics, Environmental / Civil or Electrical Engineering, Physics , or a related technical field.
  • Alternatively, a business degree combined with strong technical acumen and understanding of spatial modelling or energy systems.
  • Solid understanding of energy network and infrastructure planning, renewable energy, spatial and environmental assessment , and GIS-based modelling for infrastructure design.

    • Professional Experience

  • 4+ years of professional experience in B2B customer relationship management , customer success , or product management , ideally within SaaS, GIS, utilities, or energy sectors .
  • Proven ability to manage international enterprise clients , ensuring high satisfaction, adoption, and retention.
  • Experience in project management, requirements analysis, and conceptual system design , translating complex technical needs into actionable solutions.
  • Skilled in data analysis and reporting , generating insights from customer usage and performance metrics.

    • Skills & Competencies

  • Strong analytical mindset , attention to detail, and data-driven decision-making .
  • Excellent communication and stakeholder-management skills , able to interact effectively with technical and non-technical audiences.
  • Highly organized with the ability to prioritize across multiple projects and deadlines.
  • Familiarity with Agile / SCRUM methodologies and collaborative digital workflows (e.g., Jira, Confluence, etc.).
  • Demonstrated proactive approach : anticipate challenges, propose strategic initiatives, and drive continuous improvement.

    • Mindset & Cultural Fit

  • Thrive in diverse, cross-cultural environments, bringing a global perspective to customer engagement.
  • Curious and self-driven learner , eager to master new technologies and understand the evolving energy sector.
  • Collaborative, empathetic, and customer-focused personality with a passion for solving complex challenges.

    • Languages

  • Fluent in German and in English (spoken and written).
  • Professional proficiency in Spanish or French are highly valued.

    • Benefits

    What we offer

  • Pioneer the Future of Energy : Directly impact the global energy transition, shaping the future with disruptive technology.
  • Accelerate Your Career by Changing the Energy World : Join a fast-paced, impact-driven tech startup and grow alongside a highly motivated team.
  • Work Where You Thrive : Choose the flexibility of remote work within Spain or Germany or join our vibrant team on-site.
  • Experience True Work-Life Agility and a Culture of Innovation : Enjoy flexible working hours and a dynamic, friendly, and agile culture.
  • Your Ideas Matter : Enjoy a high level of autonomy and a direct influence on key decisions.
  • Compensation depending on seniority, experience, fit to the job description. xbzrezb
  • A corporate laptop and smartphone are provided.